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About
ABOUT US
Victra is Verizon's largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to connect technology to life in a trustworthy, fun, and profitable way. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.
JOB DESCRIPTION
The Field Sales Representative (FSR) supports the performance and execution of the sub-agent channel by working directly in the field with partner locations. This role focuses on driving sales behaviors, improving in-store execution, and supporting performance outcomes while partnering closely with Field Sales Managers and internal teams.
KEY RESPONSIBILITIES
Support sales performance across assigned sub-agent locations. Reinforce execution of key sales behaviors including Connect, Discover, Recommend, and Close. Assist in driving key sales metrics and performance outcomes. Identify performance gaps and partner with leadership on solutions. Provide hands-on coaching to improve sales effectiveness and customer engagement. Reinforce selling techniques, product knowledge, and customer experience standards. Support training initiatives through side-by-side coaching and real-time development. Conduct regular visits to assigned sub-agent locations. Ensure execution of promotions, go-to-market initiatives, merchandising standards, and operational consistency. Support store teams in resolving operational and sales-related challenges. Observe and report on store-level performance trends and behaviors. Provide feedback on opportunities, risks, best practices, and performance wins. Build strong relationships with sub-agent store teams and owners. Support communication of initiatives, expectations, and priorities. Partner with leadership and internal teams to ensure alignment and follow-through. Escalate complex issues to appropriate leadership when needed. WHAT WE ARE LOOKING FOR
2-4+ years of retail sales or field sales experience. Strong understanding of sales processes and customer engagement. Experience working in multi-location or indirect sales environments preferred. Ability to influence and coach without direct authority. Strong communication and relationship-building skills. Willingness to travel regularly within assigned territory. WHY JOIN US?
Paid training and career development opportunities. Comprehensive health, dental, and vision insurance. 401k retirement plan. Tuition reimbursement. Employee discounts on Verizon services. Referral bonuses and exciting contests. Career pathing opportunities.
EQUAL OPPORTUNITY EMPLOYER
We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
Languages
- English
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