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Remote Principal Amazon Connect Architect (GenAI)

UnitedHealth Group
  • US
    La Crosse, Wisconsin, United States
  • US
    La Crosse, Wisconsin, United States

About

UnitedHealth Group is seeking a Solution Architect for their Optum Serve IT team, focusing on Amazon Connect-based contact center solutions. This role involves technical leadership, developing best practices, and mentoring engineers while ensuring optimal system performance and innovation through AI/GenAI. The position offers flexibility to work remotely from anywhere in the U.S. and requires a minimum of four in-office days for hires in certain areas. Candidates must have 12+ years of architecture experience related to contact centers.
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  • La Crosse, Wisconsin, United States

Languages

  • English
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