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Project Manager, Clinical Lab Equipment Implementation
remoterocketship
- New York, New York, United States
- New York, New York, United States
About
Leading cross-functional teams to ensure on-time delivery of instrumentation and successful installation/training for customers Preparing customers for successful implementations and communicating project milestones to customers Building productive, proactive relationships by engaging with members across different functions of the organization Prioritizing multiple projects at any given time and establishing long-term customer relationships as the main point of contact following product sale Identifying customer needs to educate and promote value-added services that support long-term customer success Requirements:
Bachelor’s Degree or equivalent in a Business or Health Science discipline Proven record of accomplishment with a strong background in Sales Operations or Customer Support Experienced in a customer-facing support role 20% travel required, overnight, within North America Must have a valid driver’s license with an acceptable driving record Holds a Project Management Accreditation such as PMP or Prince 2 is a plus Experience in the Life Science industry with Lab Automation instrumentation Experience with Microsoft Apps and DBS tools such as PSP, value stream mapping, and process flow charts is a plus Experience in networking (e.g. TCP/IP, DNS, troubleshooting), Windows security (Active Directory, Group Policy, access control), and exposure to Laboratory Information Systems (LIS) is desirable. Benefits:
Paid time off Medical/dental/vision insurance 401(k) plan Remote work options
Languages
- English
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