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monday.com Service Specialist I
AXANEXA
- Chicago, Illinois, United States
- Chicago, Illinois, United States
About
monday.com is a global leading work management platform utilized by 150k+ businesses as a core tool. monday.com has developed an ecosystem for partners to create client specific custom app ranging from custom UI to full feature apps.
This is a full-time position featuring flexible hours, remote work, PTO, and benefits.
Responsibilities Below are some of the responsibilities a monday.com Service Specialist is expected to take on in their position:
Build custom processes and workflows in monday.com
Document current and future process workflows
Document training materials for new monday.com workflows
Learn to integrate monday.com with other systems
Provide technical support to customers; client facing and engaging on demand
Work to ensure the solutions meet project needs
Job Qualifications and Skill Sets Below are the qualifications that are expected of a monday.com Service Specialist:
At least 2 years monday.com experience is required with demonstrable product certification
2-year associate in business related major, or correlative work experience, required. 4-year bachelor a plus.
Intermediate skill level of MS Suite / Google Suite.
Proficiency in English required. Additional languages a plus.
Demonstrates ability to understand business processes (e.g., CRM, HRM, PMO, Marketing Management).
Working understanding of Spreadsheets and Macros.
Good listening, analytical, problem-solving, and troubleshooting skills.
Professional communication skills: writing, speaking, and presentation.
Flowchart tool experience a plus.
Gaming mindset is a plus.
IFTTT experience is a plus.
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Languages
- English
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