Desktop Support Analyst

Cannon Search

+1
+7
Massachusetts, United States

+1
+7
Massachusetts, United States

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About

Are you a tech-savvy professional with a passion for providing exceptional IT support? We have a fantastic opportunity for a Desktop Support Analyst in Boston. This role is perfect for someone looking to take their career to the next level in a dynamic and professional environment. You will be an integral part of the IT team handling level 2-3 desktop support, providing critical support to the user community. This is a contract to hire role in Boston with a great work environment. Qualifications: 3+ years of IT support/Desktop Support experience Active Directory/O365/Intune/VPN, etc. Strong troubleshooting skills Experience with hardware/software rollouts, migrations, and upgrades. Excellent written and verbal communication. Strong customer service. Ability to work independently and as part of a team. Flexibility to work overtime when necessary Interviewing Now! If you are interested in hearing more about this Desktop Support opportunity, apply to this post or email your resume directly to Dan Gilliam, email: dan.gilliam@cannonsearch.com Tags: Desktop Support, IT Support, Service Desk Analyst, Desktop Technician

Nice-to-have skills

Communication
Customer Service
Troubleshooting
Upgrades
VPN
InTune
Microsoft Entra ID / Azure Active Directory

Massachusetts, United States

Work experience

Desktop Support

Languages

English

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