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Information Technology Business System AnalystKärcher North America Inc. • Fayetteville, Arkansas, United States
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Information Technology Business System Analyst

Kärcher North America Inc.
  • US
    Fayetteville, Arkansas, United States
  • US
    Fayetteville, Arkansas, United States
Jetzt Bewerben

Über

Salary range: $80,000 - $94,000 depending on experience, including bonus opportunity.
The IT Business Systems Analyst (BSA), Distribution & Logistics, serves as the technical authority and primary architect for the North American logistics and distribution technology stack. This role is responsible for the technical integrity, the administrative backend, and the iterative delivery of system enhancements, while ensuring that all technology investments adhere to AKW & Regional IT Standards and Policies. The position serves as the final decision‑making authority for development, focusing on scalable, architecturally sound solutions that meet operational needs.
This is how you WOW
Technical Ownership & Iterative Solution Design
System Configuration & Logic:
Act as the primary technical authority for the "logic" and administrative backend of the logistics stack, including Infios WMS (formerly Körber), MyLP TMS, SAP, VLM, and Ship Exec.
Agile 'Chunking' & Delivery:
Responsible for decomposing complex business requirements—submitted by the business counterpart—into small, deliverable technical "chunks."
Value Stream Management:
Ensure a constant stream of value through iterative releases, intentionally avoiding high‑risk "big‑bang" deployments.
Governance Standards:
Establish the "Definition of Ready" for technical work and define milestones for required technical documentation, such as functional specifications and API schemas.
Scoping & Estimation:
Lead business stakeholders through discovery to identify technical effort and, when needed, cost estimates, ensuring all proposed solutions are architecturally sound and within IT’s guardrails. Work to develop Statements of Work to coordinate development with 3rd party providers.
Testing and Development:
Ensure that Test systems are operational and that all testing is performed within the test system, documented, and that business sign‑off is obtained on the BRP tickets prior to scheduling the move of items into Production.
Compliance, Prioritization & Governance Review
Compliance:
Ensure all technology‑related expenditures and development adhere to AKW & Regional IT Standards and Policies, regardless of the originating cost center.
Roadmap Validation:
Validate that all technical funds are allocated in strict accordance with the combined IT and Business roadmap.
Policy Determination:
Work within IT Policies to determine whether and when formal documentation—such as ROI analyses or Capital Appropriation Requests (CAR)—is required from the business for major initiatives. Ensure that the required documentation to move forward with development is in place and completed in partnership with your business counterpart(s).
WSJF Prioritization:
Utilize a structured weighting and skill system (including Weighted Shortest Job First methodology) to make the final determination on development sequencing based on technical feasibility and business value. Ensure coordination is in place with the Business to account for their direction and operational direction.
COSOC Compliance:
In accordance with the Corporate System Ownership & Control (COSOC) document, serve as the designated owner of all applications and systems, maintaining ultimate authority over the development process and technical resource allocation.
Specialized Hardware Oversight:
Serve as the "Single Point of Contact" for DC leadership regarding hardware assets specifically required to support systems, such as RF scanners and industrial label printers.
Infrastructure Advocacy:
Act as a technical advocate for the DC on network performance and monitor IT Support Services to ensure connectivity meets operational requirements.
Advanced Troubleshooting:
Provide high‑level (Tier 2/3) technical support for complex application errors, logic failures, and integration issues between the logistics stack and SAP.
IV. Testing Coordination & Business Partnership
Testing Technical Lead:
Partner with the Business counterpart to ensure technical support for all testing initiatives.
Functional Validation:
Coordinate with business stakeholders to ensure technical solutions deliver the specific functional outcomes required by the operation.
Requirement Translation:
Partner with business stakeholders during discovery to identify technical effort and cost estimates, ensuring all solutions are architecturally sound.
It would be WOW if you would bring this in
Bachelor’s or Master’s degree in Computer Science, Management Information Systems, or Engineering preferred.
4+ years of experience in manufacturing IT, with a deep understanding of Operations and Supply Chain processes.
4+ years of hands‑on experience with third‑party WMS systems (knowledge of Infios required).
2+ years of experience with TMS systems (MyLP knowledge preferred).
2+ years of experience with SAP; SAP S/4 experience is a plus.
2+ years of experience with SQL Databases.
Strong communicator able to present complex technical information to non‑technical stakeholders.
Willingness and ability to travel to different Kärcher facilities in support of projects or team development.
Benefits
Medical, Dental, and Vision plan.
Paid Holidays (11 per year).
Flexible PTO for exempt employees; generous PTO for non‑exempt employees.
HSA, FSA, and 401K matching plans.
Paid sick time, as well as short and long‑term disability insurance.
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  • Fayetteville, Arkansas, United States

Sprachkenntnisse

  • English
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