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Inbound Customer Service Representative
- Myrtle Beach, South Carolina, United States
- Myrtle Beach, South Carolina, United States
À propos
AM Shift | Monday - Friday | 8:00 AM 4:00 PM | $17/hour + bonuses PM Shift | Monday - Friday | 3:00 PM 12:00 AM | $19/hour + bonuses Weekend Shift | Saturday Tuesday| Sat - Sun: 8 AM to 7 PM, Mon - Tue: 10 AM to 7 PM | $17/hour + bonuses
Required Qualification:
Friendly, outgoing personality with a customer-first mindset Excellent verbal communication and active listening skills Dependable and committed to consistent attendance Ability to follow structured processes and meet performance targets Receptive to feedback and quick to apply coaching Previous experience in customer service, hospitality, sales, or leadership is a plus Must be at least 18 years old
Key Responsibilities:
Take incoming calls from guests ready to plan and book their vacations Assist with choosing destinations, selecting travel dates, and completing reservations Collect payments and ensure booking details are accurate and complete Answer questions, resolve concerns, and offer helpful travel suggestions Build product and destination knowledge to deliver confident, informed service Use strong communication to highlight value, address hesitations, and create urgency Bring positive energy to each interaction and exceed service expectations Embrace coaching and continuous improvement to support personal and team growth Hit performance goals and contribute to a high-achieving team environment
Compétences linguistiques
- English
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