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Audiology Technician
Allergy and ENT Associates
- Shenandoah, Louisiana, United States
- Shenandoah, Louisiana, United States
À propos
9301 Pinecroft Drive, Suite 100 The Woodlands, Texas 77380 Hours as of Feb 3rd:Benefits: Health Insurance Dental & Vision Insurance 401K Life insurance PTO & Holidays Short- & Long-Term Disability POSITION SUMMARY: The Audiology Technician will assist Audiologist with a variety of tasks including hearing aid evaluations, fittings, scheduling, patient communication, etc. The Audiology Technician has a firm understanding of customer needs and provides a high level of customer service to support the full optimization of the Audiology service line and Patient Experience. • Assist with Hearing Aid Evaluations and Fittings • Manage appointment scheduling balance for Audiologist to ensure maximum patient throughput. • Communicate effectively with patients regarding appointments, repairs, hearing aid orders, and follow-up appointments to ensure smooth clinic operations and patient satisfaction. • Communicates with vendors and members of the audiology team regarding supply needs, patient assistance, etc. • Provides administrative support to assigned audiologist, including maintaining patient records accurately, managing inventory of hearing aid supplies, and processing documentation related to billing and patient care. • Provide basic troubleshooting with hearing aids and assist in minor repairs or adjustments as directed by Audiologist. • Collaborate with audiologist and technical support personnel to address IT related technical issues. • Educate patients and their families on proper hearing aid usage, maintenance, and care practices to enhance their overall hearing health and improve treatment outcomes. Education & Experience: • High school diploma or equivalent; additional education or certification in audiology or related field, welcomed. • Prior experience in a healthcare setting, preferably in audiology or related field. • Strong organizational and communication skills with the ability to manage multiple tasks efficiently. • Proficiency in computer applications, including Microsoft Office and electronic medical records (EHR) systems. Skills & Qualifications: • Attention to detail and a commitment to providing exceptional patient care. • Ability to adapt to changing priorities and work effectively in a fast-paced environment. • Problem Solving - Ability to identify a problem and find solutions effectively • Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality. • Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished. • Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations. • Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. • Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation • Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others. Physical Demands: Anticipate lifting 20-25 pounds in any given day. Tasks and expectations may vary by clinical site and medical practice. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner. May be exposed to acutely ill patients, communicable diseases, blood borne pathogens, and airborne allergens used during skin testing and immunotherapy. Well-lighted, heated and/or air-conditioned indoor clinic office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic) Typical schedule is Monday through Friday with regular working hours; travel to other clinics or administration office will be required.
Compétences linguistiques
- English
Avis aux utilisateurs
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