Administrative Manager/Intake CoordinatorSawgrass Cleaning Solutions • Columbus, Ohio, United States
Administrative Manager/Intake Coordinator
Sawgrass Cleaning Solutions
- Columbus, Ohio, United States
- Columbus, Ohio, United States
À propos
The ideal candidate demonstrates strong communication skills, empathy, professionalism, and the ability to multitask in a fast-paced healthcare setting while maintaining HIPAA compliance and client confidentiality.
Key Responsibilities Administrative Duties
Provide support to the leadership team when requested
Work with vendors and staff at multiple locations as needed
Help with event planning and staff trainings
Coordinate with maintenance contractors on location when needed
Help with setting up and moving offices when needed
Review the mail each day and deposit checks when needed
Help with employee documentation in employee software Intake Coordination Duties Answer and direct incoming phone calls, texts, and email inquiries professionally Schedule, confirm, and manage client appointments Maintain accurate client files and electronic health records (EHR) Assist with office correspondence, forms, reports, and general administrative support Explain intake paperwork, consent forms, and office policies to new clients Verify insurance eligibility and obtain necessary authorizations Coordinate new client referrals and assign appointments appropriately Maintain accurate documentation of intake communications and follow-up activities Ensure all client information is entered accurately into the EHR system Communicate effectively with clients, providers, insurance companies, and referral sources
Qualifications
High school diploma or GED required; associate degree preferred
Minimum 1-2 years of administrative or healthcare office experience preferred
Experience in behavioral health, medical office, or social services setting preferred
Knowledge of HIPAA regulations and confidentiality standards
Strong organizational, multitasking, and time management skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office and electronic health record systems
Ability to handle sensitive situations with professionalism and empathy
Preferred Skills Experience in Human Resources Knowledgeable in employment laws and rules Insurance verification and prior authorization experience
Customer service experience in healthcare settings
Familiarity with behavioral health terminology and community resources
Work Environment
Professional behavioral health office setting
Fast-paced environment requiring attention to detail and compassion
Team-oriented atmosphere focused on client care and wellness
Benefits 401(k) program Health/dental/vision insurances Voluntary short-term disability insurance Company-paid long-term disability insurance Company-paid life insurance Voluntary supplemental insurances Paid Time Off (PTO) Paid holidays
Serenity Behavioral Health Services takes pride in our all-inclusive practice, welcoming everyone regardless of race, religion, culture, age, gender, sexual orientation, gender identity, or socioeconomic status. We provide quality mental health counseling to children, adolescents, and adults struggling with depression, anxiety, relationship distress, and trauma. We specialize in providing services to our LGBTQ+ community, deaf and hard-of-hearing community, and those in AOD recovery.
To learn more about our practice, please visit our website at www.serenity-bhs.org.
Serenity Behavioral Health Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Compétences linguistiques
- English
Avis aux utilisateurs
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