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About
Act as a trusted analytical partner to SSC operations leadership, converting business needs into analytical questions Own end-to-end analysis of SSC performance, including conversion health and retention signals Drive analytical frameworks and dashboards in Power BI for SSC leaders to monitor operational KPIs
Required Qualifications
8+ years of experience in business analytics, operations analytics, strategy, or management consulting 4+ years of experience working directly with senior operations or call center stakeholders Proven ability to work with ambiguous or imperfect data environments Bachelor's degree in Business, Analytics, Operations, Engineering, or related field Experience in higher education or enrollment management is preferred
Languages
- English
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