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Technical Account Manager - Sales-Oriented (US)
- New York, New York, United States
- New York, New York, United States
Über
Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we\'re just getting started. Whether you\'re passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let\'s make content discovery simple, powerful, and inspiring!
The Role As a Technical Account Manager - Sales-Oriented , you will own the commercial success of a portfolio of key clients. You\'ll act as the primary point of contact, helping customers optimize their experience with Simply.TV while driving revenue growth through renewals, upsells, and long-term account expansion.
While the role involves understanding technical solutions, deep technical expertise is not required — product knowledge will be developed through onboarding and training. Your success is measured by customer satisfaction, account growth, and the ability to spot and act on revenue opportunities .
Responsibilities
Own client relationships and act as the main commercial and technical point of contact
Understand client goals and provide guidance on optimizing the use of Simply.TV\'s data solutions
Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
Monitor account health, usage metrics, and potential risks, taking proactive actions
Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
Document client interactions, account plans, and track open items to ensure transparency
Stay up-to-date on product updates, features, and industry trends
Requirements
Own client relationships and act as the main commercial and technical point of contact
Understand client goals and provide guidance on optimizing the use of Simply.TV\'s data solutions
Identify opportunities for account growth (upsell, cross-sell, renewals) and work with Sales to execute
Monitor account health, usage metrics, and potential risks, taking proactive actions
Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
Document client interactions, account plans, and track open items to ensure transparency
Stay up-to-date on product updates, features, and industry trends
Why join?
Work at the forefront of media tech - Help shape how millions discover TV & streaming content
Be a trusted counterpart - Work directly with key clients to drive their technical success and satisfaction
Collaborate globally - Join a strong team across continents that thrives on innovation and teamwork
Make real impact - Your contribution ensures Simply.TV\'s data and solutions empower millions of end users daily
Grow and learn continuously - Gain exposure to advanced technologies, media systems, and client infrastructures
Practicalities
Reports to: Head of Technical Account Management
Location: USA - Remote (with hybrid option for candidates based in Dallas)
Type of Collaboration: Contract role - Independent Contractor (no benefits)
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Sprachkenntnisse
- English
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