Sales CoordinatorGolden Road Motor Inn DBA Atlantis Casino Resort Spa • Reno, Nevada, United States

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Sales Coordinator

Golden Road Motor Inn DBA Atlantis Casino Resort Spa

Reno, Nevada, United States

Reno, Nevada, United States

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Responsibilities Process correspondence, reports, proposals and contract documents and internal communications. Work with assigned managers and cooperate on any and all projects assigned by them. Assist in developing and building prospect and client accounts as designated by the annual sales plan. Receive incoming calls and greet guests. Conduct personal and telephone contacts in a courteous and professional manner with each person who enters or calls the Sales Department. Refer callers or visitors to the appropriate sales staff member or hotel department. Process incoming and outgoing mail. Assist with solicitation and compile appropriate promotional packets, mailings, lists and files. Assist with special client requests for site inspections, room service gifts, and interdepartmental coordination of other related client services. Maintain filing systems, form letters, forms, mailing lists and sales collateral materials. Input data and maintain the computer database, including form letters, reports and direct mail lists. Coordinate assignments and maintain communication with various staff and other departments of the hotel as directed. Maintain traces and appropriate client status reports. Coordinate all aspects of travel arrangements, including shipping and coordinating collateral for trade shows and presentations. Work cooperatively with other members of the sales team and other departments to create new systems and strategies to increase sales and enhance sales programs. Maintain communication with Sales Directors/Managers and Hotel Department Managers regarding reservations activity. Maintain correspondence with group leaders regarding hotel reservations activity. Infrequent business travel may be required. Participate in community events and special events as assigned. Maintain a positive work environment by communicating with clients, prospects, colleagues, co‑workers and supervisors in a professional, friendly, cooperative and helpful manner. Perform any other assignments as directed by management. Qualifications Previous advanced clerical or secretarial skills required. Previous hotel sales experience preferred. Proficiency with various computer programs (Windows, Delphi, Internet experience preferred). Experience with computerized hotel reservation systems (LMS) preferred. Knowledge of general office equipment. Excellent written and verbal communication skills. Ability to take direction well. Ability to work independently. Effective team player. Excellent basic computer skills. Strong organizational skills. Excellent phone etiquette. Excellent public relations and customer service skills. Ethical business practices. Professional appearance and attire; must adhere to all grooming standards—no visible tattoos, piercings or unnatural hair colors. Physical requirements: Stand, walk, use hands, reach, climb stairs, balance, stoop, kneel, crouch, or crawl; occasionally lift or move up to 25 pounds. Vision requirements: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus. Benefits Comprehensive benefits (medical, dental, vision, supplemental coverage), 401(k) retirement savings plan with discretionary match, education tuition reimbursement program, paid vacation and holiday pay, weekly resort prizes, career development and training workshops, free daily meal, and opportunities for internal advancement.
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Reno, Nevada, United States

Sprachkenntnisse

English

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