Inside Sales Representative
Molex
- Bridgewater, Virginia, United States
- Bridgewater, Virginia, United States
Über
Our Team Our Bridgewater‑based customer service team plays a key role in supporting Molex’s continued growth, especially within OSBU where demand and innovation are accelerating. We’re a collaborative, down‑to‑earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team‑first culture. You’ll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
Manage the status and schedule of all customer orders, returns, complaints, and requests.
Ensure customer inquiries/issues are addressed/resolved to completion.
Ensure accuracy of data and requirements in SAP.
Manage execution, requirements, and maintenance of customer programs.
Resolve order‑related issues with inter‑company departments.
Issue quotations and follow‑up on the status.
Prepare and utilize analysis reports to improve programs and communication/follow‑up with customers.
Prepare order, RMA, and forecast status reports.
Who You Are (Basic Qualifications)
2+ years of experience in a customer‑facing service role.
Experience working in SAP.
Strong organization, attention to detail, and follow‑up skills.
Ability to multi‑task and manage a high volume of work effectively.
Strong written and verbal communication skills.
What Will Put You Ahead
Bachelor’s degree (BA/BS).
Experience with similar optical connectivity products.
Experience in connectors, high‑tech, or manufacturing industries.
Familiarity with order‑to‑cash processes and production environments.
Experience with Power BI or similar reporting tools.
Compensation For this role, we anticipate paying $60,000 – $80,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Benefits
Medical, dental, and vision coverage.
Flexible spending and health savings accounts.
Life insurance, disability, and retirement plans.
Paid vacation, time off, and parental benefits.
Educational assistance and other employee support programs.
Equal Opportunity Employer Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E‑Verify.
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Sprachkenntnisse
- English
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