Business Analyst

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about your role
You will act as a key link between the Technology Office and the wider business, translating business needs into clear, structured requirements and solution designs. You'll ensure technology solutions are aligned with evolving business priorities, delivering value and supporting new opportunities.

In this role, you will work closely with stakeholders to define requirements, support project delivery, and contribute to shaping both short- and long-term strategic outcomes. You'll play an important part in driving continuous improvement, using data and insights to refine processes and enhance delivery.

Day to day, you'll be involved in business analysis, process mapping, and solution design. You will support user acceptance testing, contribute to system improvements, and help ensure projects are delivered on time, within budget, and to a high standard. You'll also help maintain documentation, frameworks, and best practice standards, while keeping up to date with emerging technologies to identify opportunities for innovation.

Essential Criteria

• Proven experience gathering and analysing complex data in a Business Analyst role
• Experience in a hands-on technical or cross-functional role, including business/process analysis and delivering process improvements
• Experience working on strategic projects within a matrixed organisation with strong stakeholder engagement. 

More about you
As our Business Analyst you will be responsible for bridging the gap between business needs and technology solutions. You will be a strong communicator, able to work confidently with stakeholders at all levels to ensure requirements are clearly understood and delivered.

You'll be detail-focused, analytical, and proactive in identifying improvements and opportunities. With a collaborative mindset, you'll thrive in a fast-paced environment and take ownership of your work to ensure successful project outcomes. Your ability to manage multiple priorities, alongside a commitment to continuous improvement and high-quality delivery, will be key to your success.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary with regular annual review
• Pension with matched contributions up to 7%
• Bonus scheme for colleagues at 2%
• 35 days holiday (including bank holiday) with option to buy or sell days
• Healthcare cashback plan for everyday medical costs - up to £500 savings per year
• Access to wellbeing support such as counselling and flu jabs
• Private GP and health support services available
• Access to a rewards platform with retail and lifestyle discounts
• Savings on groceries, travel, shopping and home products
• Ongoing training and development opportunities
• Access to professional qualifications and career progression
• Internal development programmes and learning support
• Recognition schemes such as Star Awards and Colleagues Awards
• Strong focus on inclusion, wellbeing and colleague engagement
• Free membership to Places Gyms

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on .

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.  

If you are a recruitment agency please note we operate a PSL and do not take cold calls 

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. 

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. 

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities