Assistant Store Manager

Responsibilities include assisting the Store Manager in the management of all facets of store operations in support of the Goodwill Mission.

Essential Duties and Responsibilities:

• Foster and maintain a positive store culture for employees, participants and customers
• Effectively recruit, hire, develop, supervise, schedule and evaluate store personnel; supervise volunteers
• Provide on-the-job training and onboarding for new and existing employees
• Complete daily breakdown audit, store bank deposit, and reconciling cash drawers
• Assure donations are processed within 24 hours of receipt
• Support all Mission-related programs in the retail store
• Ensure customers are treated in a fair, courteous, and efficient manner
• Maintain a safe working/shopping environment. Investigate and document all accidents/injuries/incidents
• Assist the Store Manager in maintaining an effective loss prevention program for the store
• Ensure adequate merchandise colorization and categorization of store inventory
• Create timely store sales events to achieve additional revenue
• Responsible for authorizing store discounts according to agency standards
• Ensure all store salvaging is completed in a timely and safe fashion
• Promote diversity in the work place through hiring practices with assistance from the Human Resources Department
• Meet or exceed the attendance expectations for this position
• Must be able to assist at other store locations
• Must be able to work all closing shifts
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well being of employees, customers, and participants
• Other duties as assigned

Individual Development and Productivity:

• Personally participate in ongoing cross training opportunities, education and development as well as supporting others in their efforts to develop
• Working relationship with supervisor, co-workers, and inter-departmentally
• Must have good supervisory and customer relations skills
• Must have the ability to apply sound judgment and common sense across a variety of situations
• Must have excellent verbal and written communication skills

Organizational Development:

• Educate customers and the community about the mission and vision of the organization
• Demonstrate the Goodwill core values through actions and words

Qualification Requirements:

• Bachelor's degree in business, marketing, or related field preferred
• One (1) years' experience in a retail setting required
• One (1) years' experience in a lead or supervisory capacity required
• None required
• Must be able to work flexible hours as required in order to meet operational needs of the store
• Must have good marketing and merchandising ability
• Must have knowledge of clothing and fashion trends
• Must be a self-starter
• Medium Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds
• Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)