Dealership Sales Associate

divh2Job Opportunity At Antwerpen Auto Group/h2pAt Antwerpen Auto Group you will be responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle. Their goal is to generate sales appointments and drive customers to the dealership. The Sales Agent will handle internet inquiries and phone calls, establishing contact and a great first impression with our customers. The Sales Agents responsibility is to deliver premium customer experience by responding to inquiries promptly, professionally, accurately, and courteously./ppFull-Time Employment including weekends/ppSalary Yearly $30,000.00 to $80,000.00/ppQualifications:/pulliValid Drivers License and good driving record/liliAbility to deliver premium customer experience by responding to inquiries promptly, professionally, accurately, and courteously/li/ulpResponsibilities:/pulliThe Sales Agent responsible for engaging with customers who are contacting the dealership with the interest of purchasing a new and/or pre-owned vehicle/liliTheir goal is to generate sales appointments and drive customers to the dealership/liliHandle internet inquiries and phone calls, establishing contact and a great first impression with our customers/liliCRM software to manage the initial guest engagement process/liliThis position will be trained to understand all products and services offered at the dealership, along with current inventory, finance, and incentive programs/liliAnswer inbound phone calls, internet inquiries, and chats/liliProvide guests with timely, relevant responses to address customer questions and needs/liliGenerate sales and acquisition appointments/li/ulpDuties and Responsibilities:/pulliAnswer inbound phone calls, internet inquiries, and chats/liliProvide guests with timely, relevant responses to address customer questions and needs/liliFacilitate providing guests price and purchasing information/liliProvide payment options and quotes/liliGenerate sales and acquisition appointments/liliManage organizers to stay up to date with follow up of all active guests/liliAdhere to specific outreach cadence required for new inquiries/liliMaintain a thorough understanding of KPIs/li/ulpPreferred:/pulliMinimum 1 year dealership sales focused experience/liliAble to set priorities, multi-task, and achieve goals/liliAbility to perform in a fast paced environment/liliAbility to work on a team/liliExceptional communication skills, both written and verbal/liliHighly proficient in verbal phone skills/liliAbility to establish and maintain strong internal and external relationships/liliStrong organizational and time management skills/liliMust be adaptable to change/liliProficient using a computer/liliEvening and weekend schedule availability required/li/ul/div