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Business Analyst
InfosysSan JoseSalary range: $90,825 - $146,416Overview The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for cl
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Business Analyst
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Business Analyst
- San Jose, Arizona, United States
- San Jose, Arizona, United States
À propos
Overview The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation‑led transformation through digital, cloud, and AI‑first solutions. We are committed to building and nurturing a high‑impact partner ecosystem and driving long‑term, strategic client relationships.
Responsibilities In the assigned Job Role of Package Consultant 2, your Area Of Responsibility
Participate in requirements gathering with stakeholders across business units and assist in validating specifications to ensure alignment with business objectives and ERP capabilities.
Contribute to solution architecture design by assisting in customizing modules and features of ERP package, based on detailed business requirements.
Develop and integrate new features into existing applications, conduct code reviews and maintain the codebase for stability and compliance.
Participate in system integration efforts by configuring interfaces, executing ETL processes, and ensuring consistent data flow between ERP and other applications.
Assess ERP system performance to identify enhancement opportunities and to ensure that ERP customizations are in compliance with security measures and regulatory standards.
Develop comprehensive documentation for ERP customizations and deliver user training to facilitate effective knowledge transfer.
Knowledge of ERP systems and integration techniques, along with sector focus.
The ability to handle end‑to‑end ERP package customization and implementation.
A knack for translating complex requirements into actionable development tasks.
A passion for design and hands‑on coding experience.
A collaborative spirit and excellent communication skills with cross‑functional teams and client stakeholders.
Required Skills & Experience
Design, develop, and maintain interactive dashboards, scorecards, and reports using Tableau, Tableau Prep, Power BI, and SAP Business Objects to support business decision‑making.
Conduct User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) by preparing test scenarios, coordinating with users, documenting defects, and validating that solutions meet business expectations.
Validate dashboards, reports, and data outputs against business requirements to ensure accuracy, completeness, and alignment with expected results.
Participate actively in Agile ceremonies including sprint planning, backlog grooming, daily stand‑ups, sprint reviews, and retrospectives to ensure timely and effective delivery of solutions.
Track project tasks, requirements, defects, and progress using collaboration and work management tools such as Jira, ServiceNow, Rally, and Miro.
Experience across the full Software Testing Lifecycle like SAFE Agile.
Ability to review requirement documents and define end‑to‑end testing scope.
Coordination with Business and Development teams for test coverage.
Test design and execution for: System Testing, System Integration Testing, End‑to‑End Testing, Regression Testing and Business Acceptance Testing.
Ownership of test delivery, tracking, and reporting to stakeholders.
Preferred Skills & Experience
Work with databases such as Teradata, Oracle, SQL Server, MySQL, and Snowflake to retrieve, integrate, and manage data required for business intelligence and reporting initiatives.
Experience with SaaS products, subscriptions, and services applications.
Experience in Oracle modules and Oracle MDM.
Client‑facing experience with cross‑functional teams (business and IT).
Communication and stakeholder management.
Team coordination or mentoring experience.
Exposure to structured testing processes and deliverables in large engagements.
Experience with test management and defect management tools (e.g., Jira).
Participation in defect review meetings and managing defect closure aligned with SLAs.
Validation of entry and exit criteria for test phases.
Reporting of testing issues, risks, and dependencies.
Experience with collaboration and documentation tools (MS Teams, MS Office, SharePoint, Confluence).
Participation in scrums and cross‑functional status reviews.
Additional Required Qualifications
Bachelor’s degree or foreign equivalent required from an accredited institution. Three years of progressive experience in the specialty may be considered in lieu of every year of education.
Position may require relocation and/or travel to work/project location.
Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Benefits
Long‑term/Short‑term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
EEO Statement Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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Compétences linguistiques
- English
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