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Area ManagerSongwriters Across Texas LLC • Austin, Texas, United States
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Area Manager

Songwriters Across Texas LLC
  • US
    Austin, Texas, United States
  • US
    Austin, Texas, United States
Jetzt Bewerben

Über

Area Operations Manager

The Area Operations Manager is responsible for leading operational performance, leadership effectiveness, and brand execution across a defined group of venues. This role has direct operational and financial accountability for company-owned locations and serves as the primary company representative for partner (third-party) locations, providing advisory support, operational guidance, and relationship management to help partners operate successful venues.

Responsibilities Company-Owned Locations

For company-owned venues, the Area Operations Manager has direct accountability for performance, execution, and leadership.

  • Directly manage and develop General Managers
  • Own aggregate P&L performance across assigned company-owned locations
  • Drive revenue performance, labor efficiency, cost control, and profitability. Ensure venues are operating within approved budgets
  • KPI performance, reporting, and conduct regular performance reviews tied to KPIs, identify performance gaps and drive corrective action
  • Enforce operational, financial, and compliance standards
  • Ensure adherence to company policies, SOPs, and brand expectations
  • Lead GM coaching, corrective action, and succession planning
  • Ensure consistent leadership standards, culture, and professionalism across all venues
  • Oversee operational readiness for new openings, transitions, or turnarounds
  • Serve as escalation owner for operational, personnel, and compliance issues. Ensure venue needs, escalations, and operational risks are communicated clearly and resolved efficiently
Key Competencies

Multi-unit operations leadership

Financial acumen and P&L fluency

Data-driven decision making and KPI management

Calm, consistent leadership under pressure

Strong coaching, accountability, and conflict-resolution skills

Operational discipline with the ability to scale standards

Responsibilities Partner (Third-Party) Locations

For partner locations, the Area Operations Manager acts in a non-controlling, consultative capacity.

  • Serve as the face of the primary relationship lead for assigned partner venues
  • Build strong, trust-based relationships with partner operators
  • Provide operational guidance, best practices, and advisory support as requested or needed
  • Share insights on staffing, service flow, training, and guest experience
  • Support partner locations in identifying opportunities to improve performance and consistency
  • Escalate concerns, risks, or repeated issues internally as appropriate
  • Coordinate with internal teams to ensure partners feel supported and informed
  • Work closely with the assigned company Account Manager, who is responsible for ATM, CRT, and skill game collections.
  • Financial management, regulatory compliance, and day-to-day operational control remain the responsibility of the third-party operator.
  • Austin, Texas, United States

Sprachkenntnisse

  • English
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