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Sales CoordinatorThe Ballantyne • Charlotte, North Carolina, United States
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Sales Coordinator

The Ballantyne
  • US
    Charlotte, North Carolina, United States
  • US
    Charlotte, North Carolina, United States
Jetzt Bewerben

Über

Job Description
Sales Coordinator
Department: Sales & Marketing
Reports To: Director of Sales & Marketing
Northwood Overview
An enterprising organization managing hospitality assets that deliver unique, carefully curated guest experiences. We understand that our people are the hallmark of our success, managing and operating a portfolio of leading hotel assets ranging from select service to lifestyle independent hotels. Our people are the most important assets. We are committed to developing talent and building high performance leadership teams. We understand that the sum of our collective talents and efforts helps us achieve greater results and thrive.
Job Overview:
The Sales Coordinator provides administrative and sales support to the sales team. This role involves handling sales correspondence, preparing sales proposals, coordinating sales activities, and maintaining accurate sales records. The ideal candidate is organized, detail-oriented, and possesses strong communication skills.
Responsibilities and Duties: • Provides administrative support to the sales team, including scheduling appointments, managing calendars, and preparing correspondence. • Prepares sales proposals, contracts, and other sales-related documents. • Coordinates sales activities, such as site inspections, client visits, and events. • Maintains accurate sales records and reports. • Handles customer inquiries and provides information about hotel products and services. • Assists with sales collateral and marketing materials. • Provides support for sales promotions and campaigns.
Education & Experience: • Previous experience in an administrative or sales support role preferred. • Strong organizational and time management skills. • Excellent written and verbal communication skills. • Proficiency in computer software, including word processing, spreadsheets, and CRM systems. • Attention to detail and accuracy.
Perks & Benefits:
Northwood offers competitive salary, benefits package and opportunities for growth and development.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
*To support the day-to-day activities of the Sales Department and provide immediate support to the Group Sales Team *Answer phones to qualify inbound calls and leads *Answer phones and take correct messages in a businesslike manner *Prepare proposals with accuracy and in a timely manner *Respond to leads via Starcite, Meeting Broker and direct to client *Proactively manage showroom preparation for site inspections *Proactively manage shipping of all collateral and gifts for sales trips *Effectively manage daily calendar appointments to assist sales team in site inspections, entertainment and other sales functions as required *Prepare and process expense reports *Prepare Group Contracts - proformas in a timely and accurate manner *Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint *Thorough working knowledge of Delphi : to include creating/updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested *Working knowledge of Opera is a plus: to include search for specific future or past reservations, preparation of daily arrivals report, add profile information as needed, knowledge of special codes and amenities, access, analyze and print folios for past guests, check rate offerings for specific rate codes, and other Opera functions as they become necessary *Liaise with other departments in a professional manner to ensure client's needs are met *Prepare group turnover files and tracking/collecting of deposits *Other administrative tasks as requested
  • Charlotte, North Carolina, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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