REGISTRIEREN

Jobbörse

Finde Jobs in deiner Nähe – ob vor Ort, hybrid oder remote.
  • Ähnliche Jobs zu: Information Technology Manager
XX
Information Technology ManagerGrays Harbor Transit (WA) • Hoquiam, Washington, United States
Jetzt Bewerben
XX

Information Technology Manager

Grays Harbor Transit (WA)
  • US
    Hoquiam, Washington, United States
  • US
    Hoquiam, Washington, United States
Jetzt Bewerben

Über

Position Overview This is an exciting opportunity to help shape the future of transportation in Grays Harbor County by leading innovative technology projects that directly impact our employees, riders, and community. You'll work with a leadership team committed to modernization and continuous improvement while helping guide major initiatives involving transit technology innovation, GTFS and passenger information systems, cybersecurity and infrastructure modernization, data‑driven operations and analytics, and future facility planning and technology integration.
The ideal candidate will be a strategic thinker, problem solver, and technology leader who balances day‑to‑day operational support with long‑term planning and innovation. They will have strong technical expertise, project management skills, and the ability to communicate complex technology concepts to both technical and non‑technical audiences.
Join us and help build the technology foundation that will support the future of public transportation in Grays Harbor County.
Position reports to: General Manager
Manage or Supervise: IT Support Specialist
Under the general direction of the General Manager, this position is responsible for managing and maintaining all aspects of the agency’s information technologies, including software applications, networking, telecommunications, security systems, and end‑user computers. This position oversees solutions that are of value to the organization and creates plans from development to installation and implementation. The IT Manager will play a pivotal role in evaluating emerging technologies, identifying opportunities for innovation, and developing technology roadmaps that align with GHT’s long‑range planning and objectives.
Responsibilities
Develop and implement strategies to maintain reliable and secure network infrastructure, minimize downtime, and reduce maintenance costs across all operational locations.
Create rational strategies for upgrading the agency’s network software, ensuring compatibility, operational continuity, and cybersecurity compliance when a new update is available.
Develop and maintain disaster recovery, backup, and incident response procedures for technology systems, to ensure the agency’s network continues to operate smoothly in the event of a problem.
Stay up to date with new network technology and report this information and provide recommendations to the management team as needed.
Work closely with other Department Managers to assess technology needs that support the growth, maintenance, and reliability of the agency’s network.
Manage the agency’s Information Technology asset management plan, including projects, budgeting recommendations, and technology improvement projects.
Review diagnostics and assess the functionality and efficiency of systems.
Implement and manage security measures, including firewalls, cybersecurity defenses, and network security compliance.
Maintain security certificates, system licensing, software compliance, and adherence to agency technology policies and applicable compliance and regulatory requirements.
Manage the technology lifecycle plan and associated budget for the replacement, maintenance, and upgrades of agency technology systems and equipment.
Manage the coordination of purchasing, inventory, and deployment of assets.
Manage all operational technologies, including onboard vehicle camera systems, GPS systems, automated systems, GTFS, and all other transit‑related technologies.
Oversee contracts and maintenance of office equipment, copiers, and postage.
Establish and maintain appropriate internal control safeguards and disaster recovery or business technology succession planning.
Work with third‑party vendors to ensure services align with internal procedures and integration with the agency’s IT programs.
Must use discretion and maintain confidentiality when handling and receiving sensitive and undisclosed information.
Perform other related duties as assigned.
Knowledge
Information systems principles and practices including analysis, design, development, implementation, maintenance, documentation, training, and support.
Network and systems engineering, including LAN, WAN, wireless, internet connectivity, network security, servers, storage systems, operating systems, database administration, telecommunications, cloud technologies, and enterprise applications.
Knowledge of transit technology systems, including Computer‑Aided Dispatch/Automatic Vehicle Location, GTFS, GPS, onboard communications, passenger information systems, camera systems, fare collection technologies, computer and video software on buses, and other fleet technology platforms.
Advanced knowledge and administration of Microsoft 365 applications and services, including Exchange Online, Entra ID, OneDrive, SharePoint, Teams, collaboration platforms, document management systems, workflow automation, licensing, security, governance, compliance controls, and cloud‑based productivity solutions.
Information technology theory, principles, practices, trends, and emerging technologies.
Project management principles, methodologies, and best practices with a demonstrated record of successful project delivery.
Cybersecurity principles, risk management, business continuity, disaster recovery, and data protection practices.
Vendor management, technology procurement, contract administration, and budget development principles.
Skills
Strong leadership, project management, vendor management, negotiation, and change management skills.
Advanced skills in administering, supporting, and training users on Microsoft 365, SharePoint, Teams, and related enterprise technologies, including user account management, licensing, permissions, security configuration, collaboration tools, workflow automation, and end‑user support.
Experience managing and supporting IT infrastructure including servers, workstations, mobile devices, printers, storage systems, cloud services, telecommunications systems, and help desk operations.
Skilled in troubleshooting, diagnosing, repairing, and maintaining hardware, software, network, and electronic systems, including access control devices, printers, scanners, digital cameras, digital monitors, GPS equipment, and transit technology systems.
Strong analytical, organizational, problem‑solving, and decision‑making skills.
Proficient in technical documentation, policy development, inventory management, system configuration, and technology training.
Ability to manage multiple projects, priorities, budgets, and resources while meeting deadlines and operational objectives.
Abilities
Plan, organize, direct, and evaluate information technology operations, systems, infrastructure, and personnel to support organizational goals and service delivery.
Effectively communicate technical concepts, infrastructure requirements, cybersecurity issues, and business needs to personnel at all organizational levels through clear oral and written communication.
Develop and maintain effective working relationships with employees, management, vendors, consultants, contractors, and external partners.
Assess organizational technology needs and recommend cost‑effective solutions that improve operational efficiency, reliability, security, and customer service.
Produce high‑quality work within tight timeframes while simultaneously managing multiple projects and competing priorities.
Respond appropriately to operational, technical, and cybersecurity incidents, including providing on‑call support during evenings, weekends, and emergency situations.
Maintain confidentiality of business records, sensitive information, and security‑related data.
Train, mentor, and support staff in the effective use of technology systems and applications.
Incorporate and demonstrate Grays Harbor Transit's Core Values in the workplace.
Education & Experience Bachelor’s degree in Information Systems, Computer Science, Engineering or related field and five (5) years of progressively responsible network and systems administration including diagnosing, repairing, software/hardware, and virtual server expertise or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Licensing requirements Valid Washington State Driver’s License with five (5) years of acceptable driving record.
Working Conditions While performing the duties of this job, the employee is regularly required to sit, use their hands to manipulate objects, occasionally stand and reach with hands and arms, and occasionally be required to walk, stoop, kneel, crouch, or crawl, exerting up to 50 lbs. on occasion and frequently up to 25 lbs. Occasional work from a ladder. Work is primarily performed in an office environment. Occasional local travel and overnight travel may be required.
Grays Harbor Transportation Authority is an equal opportunity employer and does not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status, sexual orientation, or any other basis prohibited by federal, state, or local law. Please let Grays Harbor Transportation Authority know if you need accommodations.
#J-18808-Ljbffr
  • Hoquiam, Washington, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.

Jobbörse: 10'000+ Jobs in deiner Nähe – vor Ort, hybrid oder remote