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Associate Sales Manager
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Associate Sales Manager
- Middletown, Ohio, United States
- Middletown, Ohio, United States
Über
Job Overview The Associate Sales Manager plays a pivotal role at the heart of a company’s customer engagement strategy. Tasked with both nurturing existing client relationships and driving new sales opportunities, this individual serves as a dynamic bridge between customers and the organization. The role demands a blend of sales proficiency, operational excellence, and a deep commitment to delivering outstanding customer experiences. This position typically operates within the sales division, focusing on remote or office-based client interactions rather than field visits. The ideal candidate is proactive, resourceful, and thrives in a fast-paced environment where multitasking and adaptability are essential.
Customer Engagement & Relationship Management
Serve as the primary point of contact for inbound and outbound customer communications via phone, email, chat, and other digital platforms.
Build and nurture long-term relationships with clients, ensuring a positive customer journey from initial inquiry through post-sale support.
Conduct regular follow‑up activities to maintain engagement and uncover emerging customer needs.
Resolve customer inquiries, complaints, and issues swiftly, turning challenges into opportunities to enhance satisfaction and loyalty.
Sales Operations
Identify and pursue new sales opportunities by understanding customer requirements and promoting suitable products or services.
Collaborate closely with the field sales team to coordinate strategies and share market intelligence.
Develop and deliver persuasive sales presentations and proposals tailored to specific customer profiles.
Utilize CRM systems to document interactions, manage leads, and track progress through the sales funnel.
Consistently achieve or exceed sales targets and key performance indicators (KPIs).
Operational Excellence
Monitor and report on sales metrics, customer feedback, and market trends to inform business decisions and continuous improvement initiatives.
Maintain up‑to‑date and accurate records in all relevant systems and documentation platforms.
Customer Care & Support
Provide expert guidance on product features, pricing, and availability to assist customers in making informed purchasing decisions.
Deliver training and onboarding support to new customers, ensuring a smooth transition and high adoption rates.
Gather and relay customer feedback to the product and marketing teams for ongoing enhancement of offerings.
Continuous Learning & Improvement
Stay current on industry trends, product developments, and competitive landscape to provide relevant and timely advice to customers.
Participate in ongoing training, workshops, and professional development activities to sharpen sales and customer care skills.
Actively contribute to the refinement of sales processes and customer care best practices within the organization.
What Your Background Should Look Like
Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred but not always required).
Proven experience in inside sales, customer care, or sales operations—ideally within a business‑to‑business (B2B) or business‑to‑consumer (B2C) environment.
Strong verbal and written communication skills, with the ability to build rapport and trust with diverse stakeholders.
Proficient with CRM systems (such as Salesforce, HubSpot, or Microsoft Dynamics) and other sales enablement tools.
Demonstrated ability to manage multiple priorities, work under pressure, and meet deadlines with minimal supervision.
Excellent problem‑solving skills, attention to detail, and a commitment to continuous improvement.
Solid organizational and time management abilities.
Positive attitude, adaptability, and eagerness to contribute to a collaborative team environment.
Key Competencies
Customer Focus: Demonstrates genuine interest in understanding customer needs and delivering tailored solutions.
Sales Acumen: Possesses a results‑driven mindset, identifying opportunities to upsell, cross‑sell, and maximize value for both the customer and the company.
Communication: Articulates ideas clearly, listens actively, and adapts messaging to suit different audiences.
Analytical Thinking: Interprets data and trends to make informed decisions and recommendations.
Teamwork: Collaborates effectively with colleagues across departments to achieve shared goals.
Accountability: Takes ownership of actions and outcomes, delivering on promises and commitments.
Competencies
SET : Strategy, Execution, Talent (for managers)
About TE Connectivity TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next‑generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
Compensation
Competitive base salary commensurate with experience: $64,100 – $80,100 (subject to change dependent on physical location)
Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
Total Compensation = Base Salary + Incentive(s) + Benefits
Benefits
A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
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Sprachkenntnisse
- English
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