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  • Ähnliche Jobs zu: Desktop Support Technician (IT Deskside Support)
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Desktop Support TechnicianExcell • United States
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Desktop Support Technician

Excell
  • US
    United States
  • US
    United States
Jetzt Bewerben

Über

Desktop Support Technician
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client has a brand new opportunity for a qualified Desktop Support Technician to join their team onsite in Durham, NC and provide end user support. Duties and Responsibilities: Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware Maintain, analyze, and troubleshoot software and computer peripherals Perform install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes Provide mobile device support Ensure that all tickets requiring follow-up work and/or calls receive appropriate attention Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site Back up and burn end user data Assist in developing and documenting improvements to current processes Assist other coworkers in resolution of end users' technical issues across the program Assist Site Leader in the execution of established processes and escalations Skills and Qualifications: Ability to set up, configure, and add all hardware Experience with asset management A+ certification not required but a plus ServiceNow knowledge is a plus Provide excellent customer service to end users Able to communicate with all levels of end users Windows OS knowledge MS Intune plus knowledge Able to be on feet for long periods of time to provide assistance Wage Range: The rate for this position is between $16.90 - $22.50 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. Equal Employment Opportunity: CompucomStaffing™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business.
  • United States

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  • English
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