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Sales Associate
- Orlando, Florida, United States
- Orlando, Florida, United States
Über
Engage in direct customer service and sales interactions for the majority of the workday, focusing on understanding customer needs and delivering accurate, timely support Serve as the first point of contact for incoming phone calls by providing prompt assistance, answering questions, and directing inquiries as needed Assist customers in locating products on the sales floor while offering informed product recommendations that align with their specific needs Promote and explain membership programs, warranties, and additional store services to enhance customer value and overall experience Maintain a clean, organized, and safe equipment display section through routine upkeep Communicate effectively with Sales Manager and Sales Team members to report stock needs, customer concerns, and operational issues that impact service Perform additional tasks and support initiatives as assigned by management to ensure smooth location operations and alignment with overall business goals
Physical Requirements
Work is performed while standing and/or walking, up to and including 9 hours/day. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires regular bending, squatting, crawling, climbing, and reaching. Requires the ability to regularly lift, carry, push, or pull medium weights, up to 50lbs.
Qualifications Experience
Minimum of 1 year of relevant experience in retail and/or supply chain management
Education This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else. Desired Traits & Skills
Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint), and experience with CRM systems and project management tools Strong analytical and problem-solving skills Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence Service leadership approach with a demonstrated desire to exceed expectations
Sprachkenntnisse
- English
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