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Business Analyst
Maricopa CountyPhoenixPosting Date 05/21/26 Application Deadline 06/03/26 Pay Range Anticipated Hiring Range: $60,000 - $82,500 annually Full Pay Range: $60,000 - $105,000 annually Salary offers are based on the candidate'
Business Analyst
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Business Analyst
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
Über
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance, with hybrid and alternative work schedule options
Opportunities for growth and development within Maricopa County
Low-cost, high-value healthcare for you and your qualifying dependents
Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
Paid vacation, sick time, and parental leave
Extensive wellness program, including an incentive
Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ
We Require
Two years of business process analysis and/or business requirements documentation experience in an information technology or business environment
Experience managing business components of simple to complex business process improvement projects and/or small system related implementations
Bachelor's degree in Business, Criminal Justice, Computer Science, Information Systems, or related field
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis.
Job Contributions
Serves as a liaison between business and technology personnel and recommends process improvements. Consults, collaborates, and communicates with all levels of management including executive staff, operational and technical staff and external stakeholders regarding business process initiatives and automation projects. Presents information and recommendations in written reports and oral presentations.
Provides single point of accountability and ownership of client relations; establishes effective client relationships by developing trust, integrity, credibility, and reliability with each client/business area.
Identifies and defines opportunities and strategies to use technology to simplify, integrate, and otherwise improve the organization's business and workflow processes through the development of use case scenarios, business process modeling, flow charts and other tools. Ensures the optimal fit between a proposed solution with the current information technology infrastructure, application platforms and the strategic direction of the organization; ensures strategic business and IT alignment.
Translate business needs into functional and technical specifications.
Create test cases, coordinate user acceptance testing (UAT), and document results.
Applies appropriate job specific knowledge and uses expertise to perform daily job responsibilities to achieve organizational goals and equitable access to justice (mission/vision/values)
Demonstrates courtesy, honesty, fairness, and timely responsiveness when dealing with citizens, coworkers, or other departments in the County
Elicits and documents business requirements from business community using interviews, requirements workshops, surveys, site visits, business process analysis, document analysis, task and workflow analysis, trend and data analysis, and other tools needed to achieve desired end results on extremely complex problems; audits and analyzes data flow and/or diagrams of various problems requiring program corrections/enhancements and assists in further defining system requirements. Interprets user needs and effectively translates specifications to appropriate vendors, consultants, programmers, or software support specialists
Recognizes and identifies potential areas where existing processes or automated systems require change, or where new ones need to be developed, and makes recommendations for proposed changes. Manages business components of complex process improvement projects
Uses positive influence to collaborate openly and comfortably with diverse groups of people
Working Conditions
Mostly office setting in high volume, fast-paced environment
Builds constructive relationships with people both similar and different from oneself in an open, friendly, and accepting way
Models supportive, inclusive, and equitable behavior; acts with positive intent, mutual respect, and honesty
Requires long periods of sitting while completing computer activities
Selection Procedure
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact MHRFeedback@maricopa.gov to initiate the interactive process. Apply Now!
Required
Preferred
Job Industries
Other
Sprachkenntnisse
- English
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