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Location Detail: Natchaug Journey House (10187)

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Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. 
Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents and adults with mental illness and substance abuse addictions. We offer a variety of programs including inpatient and outpatient behavioral health, residential treatment for court-involved teenage girls, geriatric services, clinical day treatment schools and chemical dependency services. Through our multi-site network of care, we constantly strive to meet its mission in helping people find their way while educating and empowering individuals to participate in their own care and recovery.

Program Summary

Natchaug Hospital's Journey House program is a specialized residential treatment facility on the Mansfield campus for adolescent girls with identified needs for behavioral health services who admitted through a referral from the juvenile justice system.   Journey House offers a variety of evidence-based treatment modalities that are carried out in individual, group and family settings.  Residents and the treatment team collaborate on discharge planning, which includes coordination of individual and family therapy, medication management, identification of a primary care physician and any vocational, recreational or educational planning.

Job Summary

Manager of Behavioral Health is responsible for clinical and administrative and staffing oversight and strategic planning operations and initiatives for each program and cost center under their direction. Is accountable for the delivery of efficient, quality service and care consistent with each program’s specific goals and objectives. Maintains ethical principles and professional standards of practice in adherence to the discipline’s professional code of ethics. May provide direct care as needed.

Key areas of responsibility for the Manager of Behavioral Health: 

• Analyzes Program needs and develops meaningful goals and objectives that align with the organization’s strategic goals. Prioritizes, eliminates impediments, and resolves problems to ensure care, treatment and services are fluid, evidence based and client centered.  Establishes performance measures/expectations, identifies and recommends improvement opportunities.
• Proactively analyzes departmental processes and workflows to identify opportunities for improvement; develops and implements improvement initiatives.
• Ensures programs of oversight meet standards set by governing bodies, including Dept of Mental Health & Addiction Services (DMHAS), Psychiatric Security Review Board (PSRB), Dept Children & Families (DCF), Dept Public Health (DPH), and Joint Commission.
• Manages staff relations including performance management, staff satisfaction, conflict management, scheduling, recruitment, and colleague engagement.
• Distributes work and delegates to develop colleagues; monitors progress and creates a motivating and inclusive environment. Coaches, provides frequent feedback, and evaluates work performance.
• Maintains professional competence and knowledge. Demonstrates knowledge of care for required populations necessary to carry out safe and effective performance of duties.
• Leads the development of programming to meet the clinical and strategic needs of the patients and the milieu. 

• Master’s Degree in social work, counseling, marriage and family therapy or related human service field
• Two (2) years of management experience in a healthcare related setting.
• Three (3) years of experience as a licensed Clinician.
• Current Connecticut license; LCSW, LPC, or LMFT
• Valid Driver's License.
• Utilize supervision and team approaches in the context of patient assessment and clinical interventions.
• Demonstrates competencies, including knowledge and behaviors, to meet age specific patient needs.
• Excellent communication skills, with the ability to establish relationships within and outside their entity

We take great care of careers.

Hartford HealthCare provides eligible employees with an extensive benefits package and all the benefits of working with a top-notch organization:

• Federal loan forgiveness program
• Medical and dental benefits, including employer contribution to H.S.A.
• 401(k) plan with employer match up to 7%
• Generous paid time off with accrual starting on the date of hire
• Tuition Assistance
• Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.  Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.  We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.  Every moment matters.  And this is your moment.