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Remote Solutions Engineer - AI Search Pre-SalesIdlen Inc. • United States
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Remote Solutions Engineer - AI Search Pre-Sales

Idlen Inc.
  • US
    United States
  • US
    United States
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Über

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Open to candidates in Eastern or Central timezone. At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelize and drive technical success with our solutions. The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers. The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions. The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers. The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers. The SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives. Our priorities are determined by a single question: what will help our customers be more successful with Algolia? YOUR ROLE WILL CONSIST OF: Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
Understand customer goals and how Algolia’s solution can address those needs.
Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.
Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit.
Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE: 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React
Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
Experience with data formats and data transformation
Great oral and written communication skills
Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
Obsessed with Solving Customer Problems
Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
NICE TO HAVE: A background in the search industry or e-commerce
Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, Commercetools and alike
Knowledge in Analytics, SEO
Spanish Fluency
#LI-remote Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual total cash compensation range (base salary and commission) for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. Remote US: On-Target Earnings Pay Range $149,500—$180,000 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees.
Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: GRIT
- Problem-solving and perseverance capability in an ever-changing and growing environment.
TRUST
- Willingness to trust our co-workers and to take ownership.
CANDOR
- Ability to receive and give constructive feedback.
CARE
- Genuine care about other team members, our clients and the decisions we make in the company.
HUMILITY
- Aptitude for learning from others, putting ego aside.
We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: Our open positions may appear on third-party job boards, but the
best way to apply safely
is directly through our
careers page .
All genuine communication from Algolia will come from an
@
algolia.com
email address. If you receive an email from someone claiming to work at Algolia who does not have an @ algolia.com
email address, please do not respond or share any personal information.
We’ll
never ask for payments, purchases, or financial details
during the hiring process.
READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!
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  • United States

Sprachkenntnisse

  • English
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