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Customer Service Representative / Inbound Call Center
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Customer Service Agent Inbound 100%
- Schwarzenburg, Berne, Switzerland
- Schwarzenburg, Berne, Switzerland
Über
Weil wir in 70 Ländern tätig sind, kennt man uns weltweit als den Marktführer für innovative Tür- und Torsysteme. Wir bieten dabei einen erstklassigen Service und hervorragende Dienstleistungen für unsere in- und externen Partner.
Werde Teil von unserem Team als
Customer Service Agent Inbound 100%
Schwarzenburg oder Stettlen (optional, tageweise)
Als erste Ansprechperson unterstützt du die Anliegen unserer Kunden und stellst die hohe Kundenzufriedenheit sicher.
Dein Aufgabenbereich
Entgegennehmen von Kundenanrufen und Erfassung von Störungsmeldungen mit hohem Serviceanspruch
Planen und Koordinieren von technischen Einsätzen
Administrative Nachverfolgung von Kundenaufträgen (Installationen, Reparaturen, Ersatzteile)
Erstellen von Reparaturrechnungen und Offerten
Überwachen und Nachverfolgen offener Zahlungen
Dein Profil
Du hast die Berufsausbildung im kaufmännischen oder technischen Bereich, Callcenter oder Verkauf erfolgreich abgeschlossen
Deine Erfahrung im Call Center, Kundendialog oder Kundendienst wünschen wir uns, auch frisch ab der Lehre bist du herzlich willkommen
Muttersprache Deutsch sowie sehr gute mündliche ösischkenntnisse (Niveau B2), weitere Fremdsprachen von Vorteil
Dein Herz schlägt für den Service, du suchst die Selbstständigkeit und dein Umfeld schätzt dich als dynamische, stressresistente und lösungsorientierte Persönlichkeit
Du freust dich auf die Zusammenarbeit in einem eingespielten Team
Wir bieten dir
Eine vertrauensvolle, offene und partnerschaftliche Unternehmenskultur, Home-Office Möglichkeiten, attraktive Vorsorgepläne sowie Gratisparkplätze.
Interessiert? Dann freuen wir uns auf deine online Bewerbung.
Weitere Auskünfte erteilen gerne Bleuer, HR Business Partner, und Scheuzger, Leiter Contact Center, .
Bewerben
Door Systems AG | 3150 Schwarzenburg | jid2d2b8d0ws jit0521ws jiy26ws
Sprachkenntnisse
- German
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