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F&B Guest Relation Coordinator (m/w/d)
- Timmendorfer Strand, Schleswig-Holstein, Germany
- Timmendorfer Strand, Schleswig-Holstein, Germany
À propos
Das Grand Hotel Seeschlösschen verfügt über 122 elegante Zimmer und großzügige Suiten, drei Restauranträume, eine Hotelbar und zwei Terrassen. Zudem gehört ein großzügiger Spa-Bereich mit einem Innen- und Außenpool, einem Fitnessraum und einer Saunalandschaft zur Ausstattung unseres Hauses. Durch den direkten Strandzugang bieten wir Ihnen einen einzigartigen Arbeitsplatz.
Anstellungsart: Vollzeit
- Koordination und Organisation aller F&B-relevanten Abläufe zwischen Service, Küche und Rezeption
- Sicherstellung eines reibungslosen Serviceablaufs durch aktive Mitarbeit im Restaurant
- Präsenz im operativen Geschäft – Unterstützung des Teams genau dann, wenn es darauf ankommt
- Zentrale Ansprechperson für besondere Gästewünsche und deren Umsetzung direkt vor Ort
- Aktive Betreuung der Gäste sowie professioneller Umgang mit Reklamationen
- Kontinuierliche Qualitätskontrolle während des laufenden Service
- Enge Abstimmung mit Küche und Rezeption für einen reibungslosen Ablauf
- Abgeschlossene Ausbildung in der Hotellerie oder Gastronomie
- Mehrjährige Erfahrung im Servicebereich mit erster Verantwortung
- Klare Hands-on-Mentalität und Freude an einer operativen Rolle
- Führungsverständnis durch Vorbild – Sie arbeiten aktiv mit und gehen voran
- Gute Kenntnisse im Bereich Speisen und Getränke, insbesondere Wein
- Strukturierte und lösungsorientierte Arbeitsweise
- Hohe Serviceorientierung und ausgeprägte Kommunikationsfähigkeit
- Bereitschaft zu flexiblen Arbeitszeiten, insbesondere in den Abendstunden
- Gute Deutschkenntnisse in Wort und Schrift, Englischkenntnisse von Vorteil
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Ein unbefristetes Arbeitsverhältnis
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Faire Bezahlung und starker Teamzusammenhalt
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Je nach Verfügbarkeit übergangsweise eine Unterbringung in einem unserer Personalhäuser
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Gesicherter Arbeitsplatz in familiärem Arbeitsumfeld
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Moderne Arbeitsplätze und Arbeitsmittel
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Arbeiten direkt am Meer
Compétences linguistiques
- German
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