Inside Sales Representative

Position Overview: We are seeking an Inside Sales Representative to support customer relationships and revenue growth within a manufacturing environment. This role focuses on managing inbound inquiries, processing RFQs and orders, and supporting quoting and sales activities.

This is primarily an inbound role, with opportunities to expand into outbound sales over time.

• Enter and manage RFQs, quotes, purchase orders, and change orders
• Serve as a point of contact for customer inquiries (phone and virtual)
• Support quoting activity and order processing
• Maintain and grow relationships within existing customer accounts
• Identify and resolve customer issues, escalating when needed
• Work closely with internal teams to ensure customer satisfaction
• Support cross-selling and up-selling efforts
• Maintain accurate records and communication throughout the sales process

• Strong attention to detail
• Excellent communication skills (written and verbal)
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving skills

• Experience in a manufacturing or industrial environment
• Experience with ERP systems
• Background in B2B inside sales or customer service

• Associate's degree in a business-related field preferred (or equivalent experience)
• 35 years of experience in B2B inside sales or customer service

• Pay: $29.00 - $31.00 per hour
• Hourly pay plus annual sales incentive
• Health, dental, and vision insurance
• Employer-paid life and disability insurance
• 401(k) with employer contribution
• Paid time off

• Full-time (40 hours per week)
• On-site position