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About
This role is 100% remote for candidates located in the Cincinnati or Cleveland, Ohio areas. The Technical Account Manager is responsible for managing and growing customer accounts that require a high level of technical knowledge and expertise. This role primarily engages with the dealer network through phone, online platforms, and on-site visits to deliver solutions and drive sales success. The ideal candidate will bring relevant industry experience, with a strong preference for those who have V-Twin or Metric product and sales knowledge. Duties: Customer Engagement: Cultivate and maintain strong relationships with multiple clients in a given territory while actively seeking out new business opportunities. Conduct face-to-face meetings and presentations to showcase our solutions and address Customer needs. Sales Account Planning and Execution: Develop and execute Sales plans to penetrate and expand accounts. Utilize a mix of outbound calls, emails, and digital communications to achieve Sales goals and meet or exceed KPIs. Opportunity Identification: Identify and qualify high-potential opportunities by aligning with current promotions and leveraging new capabilities. Analyze market trends and Customer feedback to inform broader team and adapt selling strategies effectively. Prospecting and Conversion: Engage with key decision-makers and influencers to uncover and convert new business prospects. Tailor your approach to resonate with various stakeholders and address their unique pain points. CRM Management: Maintain accurate and up-to-date Account information in the CRM system. Track competitive intelligence, Opportunity metrics, and client interactions to support strategic decision-making and Sales efforts. Customer Needs Analysis: Gain a deep understanding of Customer business objectives and challenges. Translate these insights into compelling value propositions that highlight our company's competitive advantages. Product and market Knowledge: Stay informed about our Product offerings, market trends, and the competitive landscape. Use this Knowledge to effectively position our solutions and address client needs. Collaboration and Coordination: Work closely with cross-functional teams to share insights and feedback to enhance overall Sales strategies. Review SKU listings to achieve best share position and optimization of account inventory and purchasing pattern. Use this knowledge to gain additional product placement. Market Expansion: Identify and pursue opportunities to capture additional market share and address emerging Needs within the territory and targeted customers Education & Qualifications: High school Diploma / Degree, Bachelor's degree preferred Proven experience of 2-3 years in dealer sales V-Twin or Metric experience required Strong ability to build and maintain client relationships Excellent communication and presentation skills Proficiency with CRM systems and sales tools Self-motivated with a results-oriented mindset Ability to travel up to 30%-50% Strong computer skills: Microsoft Word, Excel, PowerPoint, Net Suite and CRM experience preferred Excellent presentation, forecasting and analytical skills with a strategic mindset Organized with the ability to handle multiple tasks in a fast-paced environment. Manage and implement existing Western Power Sports Brand strategies, promotions, programs and objectives to ensure timely and effective outcomes
Languages
- English
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