Network Administrator 4
DKMRBH Inc
- Richmond, Virginia, United States
- Richmond, Virginia, United States
About
ABOUT THE ROLE General IT knowledge across networking, systems, web, and cybersecurity - enough to speak the language and triage issues
Experience coordinating or managing IT vendors or contractors
Comfortable serving as the bridge between non-technical agency staff and technical contractors
Ability to track open tickets, follow up on deliverables, and **escalate** as needed
Experience in a small office or government environment preferred
Familiarity with Commonwealth of Virginia IT standards (VITA) a plus
TECHNICAL SKILLS (Required)
IT vendor and contractor management
General networking and systems knowledge (awareness level)
Cybersecurity awareness and VITA/COV compliance coordination
Website content coordination (not development)
IT asset and software license tracking
Help desk triage and escalation
Project coordination and ticket/task management
Microsoft Office / productivity tools
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Languages
- English
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