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Order Management SpecialistVolpi AG • Dietikon, Zürich, Switzerland
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Order Management Specialist

Volpi AG
  • CH
    Dietikon, Zürich, Switzerland
  • CH
    Dietikon, Zürich, Switzerland
Apply Now

About

Order Management Specialist
Volpi Group
We drive innovations for next-generation instrumentation in the human diagnostics and life sciences industry. Fortune 500 companies rely on our development and manufacturing of optoelectronic systems tailored to their applications. With our sites in Dietikon (Zürich), Switzerland and Auburn (NY), USA, we work closely with our customers and provide a broad range of services of excellent quality.
To strengthen our operational execution and coordination across interfaces at our Dietikon site, we are looking for a
Order Management Specialist
What you can expect:
Your focus is on orchestrating the order handling process with customers and internally to ensure on-time delivery, effective utilization of resources and low working capital.
As a hands-on person in a small company, you execute those tasks yourself that you cannot delegate. These tasks stretch from SAP master data management, planning and scheduling to supplier portfolio and pricing optimization, purchasing coordination and import/export handling.
You are keen to deliver results in a low-volume, high-complexity and project-driven industrial operations environment, where customer-specific solutions, technical products and changing priorities are part of daily business.
The role requires a person capable of organizing themselves and others, with quick comprehension, strong ownership and the willingness to learn and grow. You can efficiently and effectively shape processes according to customer and business needs and collaborate directly with colleagues across Customer, Production, Engineering, Procurement, R&D and Logistics.
Your Responsibilities:
Contribute to a competitive and robust supply chain by maintaining the supplier portfolio and supporting price and commercial negotiations.
Create and maintain high‑quality SAP master data for materials, purchasing and production in close collaboration with R&D and Manufacturing Engineering.
Ensure dependable and predictable order handling and delivery by creating and maintaining sales orders, coordinating delivery dates, and acting as the interface between Customer, Production, Engineering and Procurement.
Manage the end-to-end commercial flow from customer order to supplier coordination by ensuring clear communication, commercially sound decisions, reliable follow-up and alignment between customer requirements, internal capacity, supplier commitments and business priorities.
Plan and schedule delivery, material and production demands using our SAP MRP functionality, balancing supply availability, resource utilization and low inventory.
Guarantee purchasing execution and transparency by supervising stock orders, project-related and indirect material procurement, ensuring on-time delivery of input material and following up with suppliers where necessary.
Organize product, prototype, spares and component shipment including import/export and customs handling in close collaboration with R&D and Logistics.
What we are looking for:
Strong ownership mindset and hands-on mentality
A systematic, structured and comprehensive approach
The ability to set priorities according to business goals
Confidence working with limited predefined processes
Strong coordination skills across technical, commercial and operational stakeholders
Curiosity, growth mindset, reliability and a willingness to learn
We do not expect candidates to have experience in all topics can be learned – curiosity, growth mindset, structure, and reliability are more important than ”been there, done that” in all aspects of the job.
Your Background:
Technical or commercial educational background preferred (e.g. Bachelor’s degree in Engineering, Business, Supply Chain, Operations or a related field). Candidates with a technical or commercial apprenticeship combined with advanced professional training (HF or equivalent) are also highly welcome.
Experience in operations, order handling, PPS, logistics, supply chain, procurement coordination or project coordination in a production industry with configurable technical products (machines, instruments, plant equipment, etc.) is a MUST!
Good commercial and technical understanding and communication skills
Experience with ERP master data, MRP, material planning, purchasing, sales orders and production-related ERP processes is a MUST!
Experience with import/export or customs topics is an advantage
Able to communicate in both German and English
What we offer:
Competitive total compensation
Enjoy 27 vacation days (22 days & 5 bridging days)
Complimentary parking spaces provided
Experience a flat organizational structure
Collaboration with our team in the United States
Benefit from fast decisions, strong career growth, and tailored development opportunities
Step into a role that offers independence, variety, and the potential for growth within a dynamic, international setting
Work in a contemporary office building featuring a rooftop terrace, conveniently located near the Dietikon train station
Participate in regular social and professional events with colleagues
Join a highly motivated, friendly team and enjoy attractive employment terms
Important Notice:
We do not accept unsolicited CVs from recruitment agencies.
Any CVs sent without a prior written agreement will be considered unsolicited, and we reserve the right to process them without incurring any agency fees.
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  • Dietikon, Zürich, Switzerland

Languages

  • English
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