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Quality Assurance & Customer Experience Analyst

ASM Research, An Accenture Federal Services Company

Augusta, Georgia, United States

Augusta, Georgia, United States

About

ASM Research, An Accenture Federal Services Company, is seeking a Quality Assurance Specialist in Augusta, Maine. The role involves monitoring customer interactions to enhance the overall customer experience and providing actionable feedback to agents and management. Candidates should have an Associate’s Degree or equivalent experience, along with 2-5 years in quality control or assurance. The position offers a competitive compensation range of $20.00-$25.00 per hour based on various factors.
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Augusta, Georgia, United States

Languages

English

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