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Desktop Support Technician
Dexian
- Hidalgo, Texas, United States
- Hidalgo, Texas, United States
About
Scope Onsite desktop support for a
new site turn-up and post-go-live operations
supporting a high-volume contact center environment.
Key Responsibilities Site Turn-Up / Build (Primary - July-Aug)
Stage, deploy, and set up desktops, monitors, docks, and peripherals
Perform device provisioning (Intune / Autopilot preferred)
Assist with desk setup, cabling, and basic install activities
Validate workstation readiness (logins, apps, connectivity)
Go-Live & Operations Support
Provide onsite end-user support (hardware, software, login issues)
Troubleshoot desktop, network, and peripheral issues
Support user account management (AD / O365)
Perform basic network troubleshooting (connectivity, IP conflicts, etc.)
Asset / Inventory
Track deployed equipment and maintain asset accuracy
Requirements
2+ years desktop support experience
Strong Windows / O365 / AD troubleshooting
Experience with hands‑on deployments (site builds preferred)
Basic networking knowledge (IP, connectivity)
Comfortable with physical setup (equipment, cabling, installs)
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
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Languages
- English
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