Inside Sales Representative
Zekelman Industries
- Chicago, Illinois, United States
- Chicago, Illinois, United States
About
Inside Sales Representative – Fence Division
based at our plant located in
Chicago, IL . Reporting to the Customer Service Manager, the Inside Sales Rep will work with fence customers and our internal sales team, handling all aspects of customer service and inside sales from inquiry/quote to placement of order through shipment to customer. The successful candidate will coordinate efforts with Manufacturing, Quality, Shipping and Logistics to ensure customer satisfaction and market growth.
Job Description
Enter Fence orders and make any changes to order for entry on mills, including requesting new part numbers
Prepare and process quotes
Contact Fence customers to obtain orders for upcoming rollings
Contact potential fence sale leads
Expedite fence orders and advise customer of product availability or alternative products and delivery schedules
Work with the product manager and outside sales team as necessary in fulfilling customer requirements as well as providing market and competitive intelligence from customers
Work with shipping and traffic departments by providing customer releases and information to schedule timely shipments
Resolve problems that arise on orders and shipments
Assists management with other special projects as required and provide back-up for other customer service representatives
Qualifications
Minimum Associate’s Degree or equivalent
3 - 5 years of customer service / inside sales experience, preference is experience in steel tubing manufacturing industry
Excellent communication skills (both verbal and written) and leadership ability
Excellent mathematical aptitude and organizational skills
Thorough knowledge of Microsoft Office including Excel, Word and Outlook
Experience in SAP is a plus
Ability to make sound decisions in a fast-paced environment
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Languages
- English
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