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Inside Sales RepresentativeEastern Metal SupplyHouston, Texas, United States
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Inside Sales Representative

Eastern Metal Supply
  • US
    Houston, Texas, United States
  • US
    Houston, Texas, United States

About

Position Summary The Inside Sales Representative is responsible for building and maintaining relationships with new and existing customers to grow assigned accounts and drive sales revenue. This role involves proactive customer communication, quote and order management, lead generation, and follow-up to ensure excellent customer service and achievement of sales objectives. The ideal candidate is motivated, detail-oriented, and skilled in identifying customer needs while delivering solutions that support long-term customer retention and growth.
Essential Duties/Responsibilities
Communicate with customers via phone, email, and written correspondence to provide a high level of customer service and support
Establish and maintain strong customer relationships to identify current and future sales opportunities
Respond promptly to customer inquiries regarding products, pricing, availability, and order status
Prepare, review, and maintain accurate quotes, pricing, and configurations in accordance with company policies
Effectively document sales orders, quotes, and customer communications
Interpret customer requirements and recommend appropriate products or solutions
Generate new business through outbound calls, follow-up on leads, and proactive sales outreach
Close sales opportunities generated through inbound and outbound efforts
Submit timely call reports and track sales activities
Prepare sales reports by collecting, analyzing, and summarizing sales data
Maintain accurate records of customer interactions and sales activity
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Four-year college degree is preferred or equivalent sales experience
Experience, Skills, and Abilities Required
Prior customer service and sales experience are required
Some metals industry or aluminum sales experience would be a bonus
Strong organizational, planning, and time-management abilities; high attention to detail
Strong verbal and written communication skills
Proficiency with Microsoft Word and Excel
Strong math skills and comfort working with pricing and margin calculations
Ability to work independently while collaborating effectively with internal teams
Must be willing to sign our standard non-compete agreement
Work Environment / Physical Demands Typical office environment – moderate noise level. This position regularly requires standing, walking, sitting, use of hands, reaching with hands and arms, and talking and/or hearing. Occasional lifting and/or moving up to 25 pounds.
We are an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where everyone is valued and has equal access to opportunities. WE ARE A DRUGFREE WORKPLACE #J-18808-Ljbffr
  • Houston, Texas, United States

Languages

  • English
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