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Inside Sales RepresentativeSERVPRO of Vacaville / Dixon • Evans, Georgia, United States
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Inside Sales Representative

SERVPRO of Vacaville / Dixon
  • US
    Evans, Georgia, United States
  • US
    Evans, Georgia, United States
Find similar jobs

About

Overview The Inside Sales Representative is responsible for managing inbound customer inquiries, converting calls into scheduled jobs, and coordinating service requests for assignment to production teams. This role serves as the first point of contact for customers and plays a key role in driving revenue through effective communication and sales skills. Success in this role is defined by the ability to capture and convert business inquiries and overcome points of resistance and decision barriers pertaining to SERVPRO’s mitigation and restoration services.
Benefits
401(k)
Health insurance
Paid time off
Key Responsibilities
Answer incoming customer calls and respond promptly to service inquiries
Assess customer needs and recommend appropriate services
Convert inbound calls into scheduled jobs through consultative selling
Accurately document job details and customer information
Coordinate and assign jobs to production managers
Maintain a high level of customer service and professionalism
Coordinate hand-off of specified leads to Business Development Team for follow up
Follow up on leads and ensure customer satisfaction throughout the intake process
Qualifications
Strong communication and phone-based sales skills
Ability to build rapport quickly and handle objections
Organized with attention to detail and multitasking ability
Experience in sales, customer service, or call center environments preferred
Success Metrics
Call conversion rate
Revenue generated from inbound calls
Customer satisfaction and response time
Accuracy of job intake and scheduling
Commission/bonus incentive for job conversions that originate by phone
Summary This role is ideal for a motivated, customer-focused individual who thrives in a fast-paced environment and is driven to turn opportunities into results.
Compensation: $48,000.00 per year
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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  • Evans, Georgia, United States

Languages

  • English
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