Software Quality Assurance Engineer IIIL.A. Care Health Plan • Lancaster, California, United States

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Software Quality Assurance Engineer III

L.A. Care Health Plan

Lancaster, California, United States

Lancaster, California, United States

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About

Select how often (in days) to receive an alert: Software Quality Assurance Engineer III Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position Type: Full Time Requisition ID: 13092 Salary Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.) Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members, ensuring our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. Job Summary The Software Quality Assurance Engineer III performs test strategy planning, reviews manual test cases and automated test scripts, and plays a major role in improving and driving the quality, functionality, reliability and usability of software products for L.A. Care. This position is responsible for participating in business requirements gathering as needed and may review automated scripts according to L.A. Care policy, guidelines, SQA industry best practices and escalating as appropriate. The Engineer needs to stay abreast of the latest industry test tools, test approaches, IT skills, L.A. Care systems, applications and technologies to proactively contribute to improving the quality of L.A. Care systems and support learning of other QA team and project members. Adhering to L.A. Care test management best practices, the Engineer provides clear guidance to other team members on producing quality and consistent test deliverables, and serves as a subject‑matter expert and mentor for other staff. Duties Participates in review of business requirements, system documentation and project assets to lead in the creation and mentoring others to produce robust, accurate, and usable test artifacts for performance, end‑to‑end and automation testing (test plans, test cases, automated scripts, reports) to ensure end results align with business needs. Analyzes requirements and effectively applies appropriate testing techniques to ensure comprehensive coverage in a timely manner. Creates or assists in creating, socializing and presenting test strategy approach, test artifacts, testing process, test metrics with appropriate teams. Collaborates with cross‑functional teams and environment management to prepare test data and identify the test environment, as needed. Leads efforts for all QA resources to adhere to software quality criteria, policy, guidelines and industry best practices. Oversees and participates in test execution, analyzes and effectively communicates testing results and metrics across all testing types. Promptly and effectively escalates issues as appropriate. Supports other team resources to expedite escalation. Proactively engages with development teams and project team members to help promote prevention of defects early in project/development lifecycle . Participates in and/or leads test case reviews, user stories, risk assessments, requirement reviews, sprint reviews, backlog grooming sessions and retrospectives, as needed. Leads in test execution (manual and test automation) to validate expected results. Publishes and socializes testing results and metrics to enable business decisions and promote continuous improvement. Effectively logs defects and quality concerns using test management systems and any other reporting systems per L.A. Care policy and guidelines. Leads the adoption and consistent use of industry standard quality best practices (risk‑based testing, structured and exploratory testing strategies, test automation, concepts testing methodologies) and the maturity of the performance, end‑to‑end and automation testing at L.A. Care. Reviews deliverables of others and provides analysis of risks on test assignments, provides testing metrics and makes recommendations on the readiness of the target system. Proactively contributes and suggests initiatives to advance the QA methodology, processes and reduce risks. Supports the learning of other team members to advance testing capabilities. Leads in the selection, authoring and maintenance of automated scripts following test automation best practices. Leads in evaluation and implementation of test tools, testing approaches, QA process refinement, DevOps CI/CD initiatives. Drives and socializes the development and maturity of DevOps initiatives. Contributes to build and maintain a positive and vibrant QA Team culture. As a Subject Matter Expert, develop and conduct training on unit processes, for lower‑tiered positions. Performs other duties as assigned. Education Required Bachelor's Degree in Computer Science or Management Information Systems In lieu of degree, equivalent education and/or experience may be considered. Education Preferred Experience Required: At least 5 years of experience as a Senior Software Quality Assurance Engineer role including functional and non‑functional testing activities. Experience serving as lead in review of business requirements to develop test strategy, test plan, and test cases, deploying risk‑based testing tactics. Experience as an author of automated scripts according to Software Quality Assurance industry test automation best practices. Experience managing the execution of manual test cases and automated scripts to detect and report defects. Experience effectively communicating quality related matters across an organization and project teams. Drive DevOps initiatives to shift‑left in testing approach. Experience collaborating in blended teams with onsite, nearshore and offshore project resources. Preferred: Experience leading the development of processes and procedures for all automated platforms and application testing including the development and maintenance of automated scripts. Hands‑on testing experience on healthcare systems such as QNXT, Facets, Syntranet or equivalent. Skills Required: Expert understanding of the Software Development Life Cycle, Agile methodologies, and Waterfall methodologies. Black‑box testing capabilities. Preferred: Familiarity of EDI transactions (834, 835, 837) for organizations and trading partners to electronically communicate. Gray‑box testing capabilities. Performance testing, Security testing, Mobile testing. DevOps, CI/CD. Licenses/Certifications Required Licenses/Certifications Preferred Certified Information Systems Security Professional (CISSP) Information Technology Certifications (e.g. ISTQB, CISSP) Required Training Physical Requirements Light Additional Information Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change. L.A. Care offers a wide range of benefits including
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Lancaster, California, United States

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English

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