Sales Support Specialist
T-Cetra
- Dublin, California, United States
- Dublin, California, United States
About
Responsibilities
Serve as the primary liaison for master agent and retailer clients, providing guidance on product details, promotions, account setup, and general support.
Compile, analyze, and deliver recurring performance and sales reports, ensuring accuracy and timeliness.
Manage training schedule and deployment process for customer onboarding.
Aptitude to design & assist on PowerPoint presentations for vendor meetings, sales team meetings, etc.
Collaborate with other departments (Ops, Marketing, IT) to resolve escalations and share updates.
Adhere to company policy and processes.
All other duties as assigned.
Requirements
Comfortable working in a fast pace, ever changing growth environment with a high degree of multi-tasking capability.
In-depth understanding of sales principles and customer services practices.
Hands on experience with ERP & CRM systems.
Proficiency with MS Office Suite, particularly MS Excel.
Excellent writing and communication skills.
Active listening.
Attention to detail.
Analytical skills.
Proven work experience as a sales support specialist or sales support associate.
BS degree in Marketing or associates degree in relevant field a plus.
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Languages
- English
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