About
This position takes incoming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process, and transfers all clinical questions and judgment calls to the pharmacist. Maintains complete, timely and accurate documentation of inventory. The role will mainly focus on production, with an opportunity to learn other roles such as patient outreach, intake, shipping, or prior auth.
Requirements:
Verifiable high school diploma or GED required Experience in a customer service position with high volume call center, preferably in healthcare, social services, or a similar service position Active WA state pharmacy technician license in good standing is required Excellent customer service skills (written and verbal) a must
Why Should You Apply?
Health benefits Referral program Excellent growth and advancement opportunities
Languages
- English
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