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Construction Claims - Associate Director
- London, England, United Kingdom
- London, England, United Kingdom
Über
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
We are currently seeking a Claims Associate Director to join our team and provide professional advice and service to clients regarding any Construction claims issues. In this role, you will be responsible for liaising with insurers and other interested parties to expedite the claims process and optimally lead clients' expectations. You will also be responsible for leading claims from receipt of notification of loss through to conclusion and negotiating claims to insurers and on behalf of Gallagher’s Construction clients.
How you'll make an impact
- Build and maintain expertise in market trends, insurance, legislation, and technical knowledge for efficient claims handling.
- Process claim notifications, further advices, and collections following Claims Division procedures.
- Manage workload of construction risk claims to ensure timely and effective client service, including advising and updating clients throughout the claims process.
- Develop strong client relationships, provide technical advice, and supervise claim progress.
- Liaise with insurers, address queries, and ensure timely collections/payments in collaboration with the Accounts Department.
- Maintain compliance with regulatory requirements, acquire vital documentation, and meet with clients regularly to deliver Claims MI/data.
- Ensure accurate and timely production of claims statistics for clients.
- Update internal systems with 100% accuracy for detailed claims reporting.
- Take ownership of compliance and remedial action planning when needed.
- Undertake additional duties as reasonably required.
About You
- ACII qualification would be desirable.
- Proven track-record working in a similar role within the legal or insurance industry
- Practical knowledge of the CLASS system and ECF claims processing.
- PC literate with strong MS Office skills including Word, Excel, and Outlook.
- Previous experience in a team-leading role and one-to-one and team coaching.
- Strong verbal and written communication skills.
- Client-focused with excellent organizational skills.
- Proactive, team-oriented, and self-motivated.
- Well-presented and articulate with a willingness to succeed.
- Ability to prioritise to handle workload effectively.
- Tenacious with effective coaching skills.
- Eligible to work in the UK.
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Sprachkenntnisse
- English
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