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Über
General IT knowledge across networking, systems, web, and cybersecurity — enough to speak the language and triage issues. Experience coordinating or managing IT vendors or contractors. Comfortable serving as the bridge between non-technical agency staff and technical contractors. Ability to track open tickets, follow up on deliverables, and escalate as needed. Experience in a small office or government environment preferred. Familiarity with Commonwealth of Virginia IT standards (VITA) a plus. Technical Skills (Required): IT vendor and contractor management, general networking and systems knowledge (awareness level), cybersecurity awareness and VITA/COV compliance coordination, website content coordination (not development), IT asset and software license tracking, help desk triage and escalation, project coordination and ticket/task management, Microsoft Office / productivity tools. Required Skills: IT vendor and contractor management, IT asset and software license tracking, project coordination and ticket/task management, help desk triage and escalation, website content coordination (not development), general networking and systems knowledge (awareness level), Microsoft Office / productivity tools. Highly Desired/Nice to Have: Cybersecurity awareness and VITA/COV compliance coordination, hands-on network or systems administration, hands-on cybersecurity engineering, VITA IT procurement / eVA system experience.
Sprachkenntnisse
- English
Hinweis für Nutzer
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