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Senior Business Analyst
- Montreal, Québec, Canada
- Montreal, Québec, Canada
À propos
About Highspring
Highspring is a consulting and professional services firm specialized in delivering high‑impact talent solutions across digital, technology, and business transformation initiatives. We embed our experts directly within client environments to accelerate delivery, strengthen capabilities, and enable long‑term operational success. Our teams thrive in dynamic, collaborative, and forward‑thinking ecosystems where innovation and execution go hand in hand.
The Opportunity
We are looking for a Business Analyst to support large‑scale transformation initiatives within a complex technological ecosystem. The role involves collaborating with product owners, business partners, and IT teams to refine processes, define requirements, and support the delivery of strategic solutions.
What You'll Do
- Support product owners, business stakeholders, and IT teams in decision‑making and deliverable planning.
- Define the scope of business processes targeted for optimization and proactively plan activities for all associated deliverables.
- Lead workshops with multiple stakeholder groups, adapting your facilitation style to diverse levels of expertise and influence.
- Model current‑state and target‑state processes using established process‑mapping standards.
- Conduct detailed and high‑level impact analyses across all dimensions of the process, collaborating closely with subject‑matter experts.
- Apply best practices for identifying, articulating, classifying, and writing business requirements, stakeholder requirements, and solution requirements (functional, non‑functional, information, transitional).
- Ensure requirement traceability through structured documentation such as traceability matrices.
- Define and document user test scenarios, and support operational readiness and user transition activities.
- Contribute recommendations for change‑management strategies to facilitate adoption of the solution.
What You Bring to the Table
- A university degree in a relevant field and several years of related professional experience.
- Strong business analysis skills within a technology‑driven environment.
- Experience in end‑to‑end business process transformation, continuous improvement, and change management.
- Knowledge of business process improvement and mapping methodologies (BPMN, Lean).
- Experience defining user test scenarios and supporting end‑users during implementation.
- Strategic thinking and strong analytical, synthesis, and communication skills.
- Familiarity with Agile methodologies (Scrum, Kanban, SAFe).
- Experience with Atlassian tools (Jira, Confluence).
Core Skills Required
- Business analysis
- Process modeling & optimization
- Impact analysis
- Requirements gathering & traceability
- User acceptance testing
- Change management
- Agile delivery
- Lean / BPMN
Why Join Highspring
At Highspring, you join a team of passionate experts committed to elevating the workforce of tomorrow. We value curiosity, accountability, collaboration, and continuous improvement. You will contribute to meaningful transformation initiatives while growing your expertise in a supportive and people‑first environment.
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À propos de Highspring
Highspring est une firme de services‑conseils spécialisée dans la prestation de solutions talent hautement qualifiées pour soutenir les initiatives de transformation numérique, technologique et organisationnelle. Nous intégrons nos experts directement dans les environnements de nos clients afin d'accélérer la livraison, renforcer les capacités internes et favoriser un succès opérationnel durable. Nous valorisons les environnements collaboratifs, dynamiques et axés sur l'innovation.
L'opportunité
Nous recherchons un Analyste d'affaires pour appuyer des initiatives de transformation d'envergure dans un écosystème technologique complexe. Le rôle consiste à collaborer avec les propriétaires de produits, les partenaires d'affaires et les équipes TI afin d'optimiser les processus, définir les exigences et soutenir la livraison de solutions stratégiques.
Vos responsabilités
- Appuyer les propriétaires de produits, les partenaires d'affaires et les équipes TI dans leurs prises de décisions et la planification des livrables.
- Définir la portée des processus à optimiser et planifier de manière proactive les activités associées.
- Animer des ateliers avec diverses parties prenantes, en s'adaptant à différents niveaux d'expertises et d'influence.
- Modéliser les processus actuels et cibles selon les pratiques de cartographie établies.
- Réaliser des analyses d'impact détaillées et à haut niveau sur l'ensemble des dimensions du processus, en collaboration avec des experts.
- Appliquer les meilleures pratiques en identification, classification, articulation et rédaction des exigences d'affaires, des exigences des parties prenantes et des exigences de solution (fonctionnelles, non fonctionnelles, informationnelles, transitionnelles).
- Assurer la traçabilité des exigences au moyen d'outils structurés comme les matrices de traçabilité.
- Définir et documenter les scénarios de tests utilisateurs et accompagner les équipes dans le transfert opérationnel.
- Proposer des approches pour la stratégie de gestion du changement liée à la solution.
Votre profil
- Diplôme universitaire dans un domaine pertinent et plusieurs années d'expérience pertinente.
- Solides compétences en analyse d'affaires dans un environnement à forte composante technologique.
- Expérience en transformation de processus d'affaires bout‑en‑bout, en amélioration continue et en gestion du changement.
- Connaissances en amélioration et cartographie des processus (BPMN, Lean).
- Expérience avec les scénarios de tests utilisateurs et le soutien aux utilisateurs.
- Capacité de pensée stratégique, aptitudes en analyse, synthèse et communication.
- Connaissance des méthodologies Agile (Scrum, Kanban, SAFe).
- Maîtrise des outils Atlassian (Jira, Confluence).
Compétences essentielles
- Analyse d'affaires
- Modélisation et optimisation des processus
- Analyse d'impact
- Gestion des exigences et traçabilité
- Tests utilisateurs (UAT)
- Gestion du changement
- Méthodologies Agile
- BPMN / Lean
Pourquoi joindre Highspring
Chez Highspring, vous rejoignez une équipe d'experts passionnés qui contribuent activement à transformer l'avenir du travail. Nous valorisons la collaboration, la curiosité, la responsabilisation et l'amélioration continue. Vous participerez à des projets d'impact tout en développant votre expertise dans un environnement humain et axé sur la croissance.
Compétences linguistiques
- French
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