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Mobile Device EngineerLeidos • United States
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Mobile Device Engineer

Leidos
  • US
    United States
  • US
    United States
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Über

Description The Mobile Device Engineer supports SEC ISS contract operations by delivering secure, reliable mobile device services to SEC end users. This role provides end-to-end deployment, provisioning, and configuration of smartphones, tablets, hotspots, and other wireless devices in accordance with SEC mobile policy and federal security requirements. The engineer helps sustain mission operations through effective device management, incident response, and integration with enterprise support workflows. The position also maintains operational readiness through inventory accountability, policy compliance, and timely troubleshooting and restoration of service. PRIMARY RESPONSIBILITIES Mobile Device Deployment and Provisioning - Provide end-to-end deployment support of mobile devices to SEC end users, including fulfillment of SEC-approved requests. - Provision smartphones, tablets, hotspots, and related wireless services in alignment with contract and SEC direction. - Prepare and stage mobile devices for user assignment, ensuring baseline configuration and operational readiness. - Coordinate device setup and handoff activities to support timely onboarding and replacement cycles. Configuration and Policy Compliance - Perform initial device configuration and enrollment to conform with current SEC mobile device policy. - Apply approved configuration baselines, updates, and policy changes to maintain secure and compliant mobile endpoints. - Validate device compliance with SEC and federal endpoint security requirements, escalating noncompliance as required. - Maintain accurate configuration records to support continuity of operations and audit readiness. Incident Resolution and End-User Support - Troubleshoot and resolve mobile device incidents, including hardware, software, connectivity, and access issues. - Document actions, updates, and outcomes in the enterprise ticketing workflow to ensure traceability and continuity. - Prioritize and escalate unresolved incidents in accordance with SEC support processes and service expectations. - Deliver responsive customer support and clear user communications to minimize disruption to SEC workforce productivity. Inventory, Asset Control, and Wireless Support - Perform inventory control for mobile devices and maintain inventory levels as specified by program requirements. - Track device lifecycle activities including receipt, assignment, transfer, replacement, and decommissioning. - Support other wireless devices and related services as required by SEC operational needs. - Assist with reporting and reconciliation of mobile assets, usage, and service status to support accountability and planning. REQUIRED QUALIFICATIONS Citizenship/Work Authorization: Must have US Citizenship Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required). Education: Bachelors in a relevant field (e.g., Information Technology, Computer Science, Engineering). Additional years of experience may be substituted in lieu of degree. Experience: - Minimum 3 years of experience deploying mobile devices, including configuration and troubleshooting in an enterprise environment. - Experience providing end-user support for mobile and wireless devices in a structured enterprise environment. - Experience performing inventory control and lifecycle tracking for mobile assets. - Experience performing troubleshooting and incident resolution for mobile device issues. Technical Skills: - End-to-end mobile device deployment and provisioning - Initial mobile device configuration in accordance with current mobile device policy - Mobile device inventory control and inventory level maintenance - Support for wireless devices and related mobile services - Troubleshooting and incident resolution for mobile device issues PREFERRED QUALIFICATIONS - Experience supporting SEC or other federal civilian agency IT service environments. - Hands-on experience administering Microsoft Intune for mobile endpoint management. - Hands-on experience supporting Apple iPhone/iPad mobile deployments in enterprise settings. - Familiarity with federal endpoint security expectations, including zero trust-aligned device compliance practices. - ITIL-aligned service management experience, including incident, request, and problem workflows. - Microsoft 365 Certified: Endpoint Administrator Associate (MD-102) - Jamf Certified Technician - ITIL 4 Foundation WORK ENVIRONMENT / OTHER Operational Support: May require participation in on-call or surge support activities depending on operational needs. Location: On-site at SEC HQ, Washington, DC. Travel: As required per contract direction. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares. Original Posting: May 22, 2026
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $59,150.00 - $106,925.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com. Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws. Required
Preferred
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  • United States

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  • English
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