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Counter Sales Supervisor
Ferguson EnterprisesUnited States
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Über
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Ferguson is now hiring a Counter Sales Supervisor to lead the day to day operations of our wholesale and retail parts counter!
Position Details
Reports to Branch manager
Pay Range: Starting at $20 per hour and may be higher based on experience.
Schedule:
Monday-Friday, 6:00 AM-4:30 PM (40 hours per week); plus one Saturday per month, 7:30 AM-11:00 AM.
Responsibilities
Leads the overall operation including hiring, providing constructive feedback to Counter Sales Reps, and scheduling of associates to ensure efficient and quality counter operations
Supervises the merchandising, organization and appearance of the counter
Effectively and professionally resolve complaints regarding products, customer purchases, and customer service
Approve volume discounts and pricing adjustments and resolve pricing discrepancies with customers
Train associates on product specifications, merchandising, counter organization, and sales
Develop new customers through direct advertising and promotional campaigns
Participate in leadership meetings and represent operational concerns, policies and guidelines to the management team
Continually focus on improving system efficiencies and business practices
Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs
Qualifications
3 years of customer service and sales experience
3 years supervisory experience preferred
Local market knowledge is preferred
Ability to handle numerous customers simultaneously
Ability to work with and analyze numbers
Strong interpersonal skills
Proficiency in Microsoft Office
Attention to detail, demonstrated integrity and professionalism
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
$28.78 - $43.20
Estimated Ranges displayed are Monthly for Salaried roles
OR
Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer
F/M/Disability/Vet/Sexual
Orientation/Gender
Identity.
Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)
Sprachkenntnisse
- English
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