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Cherry Health is seeking an on-site Medical Assistant to float between our clinic locations to provide coverage for vacations, sick leaves, and other staffing needs. This role is ideal for an MA who enjoys variety, adaptability, and supporting multiple teams across our organization - travel between clinics is expected.

???? Where You'll Float

• This role primarily supports Cherry Health clinics located in the downtown Grand Rapids area.
• In addition, float coverage may occasionally be needed at our clinics outside of GR:
• Hastings, MI clinic
• Greenville, MI clinic

???? Schedule

This is a full-time, 40-hour-per-week, on-site position. Work hours will fall within the standard clinic hours of the site you are supporting that day.

???? What You'll Do

• Room patients, complete vitals, immunizations, and point-of-care testing
• Support providers with clinical procedures and documentation
• Deliver culturally competent, trauma-informed care
• Adapt quickly to the needs, workflows, and pace of different clinics
• Maintain a positive, team-focused approach as you integrate across sites
• Full job description /posting is below.

Skills / Knowledge / Abilities:

• Basic Life Support/CPR certification.
• Maintain professional conduct with providers, peers, families, and the community.
• Ability to perform routine healthcare tasks, enter data, and generate reports in the EHR.
• Ability to effectively coach, train, and mentor others.
• Ability to work sensitively with patients undergoing treatment in stressful situations.
• Ability to follow directions and work effectively with both professional and paraprofessional staff.
• Exceptional customer service and phone etiquette.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Basic typing skills and proficiency with computer software systems.
• May require travel to other sites based on program/site needs.

Competencies:

• Customer Service
• Collaboration
• Integrity
• Respect
• Professionalism
• Learning

Education / Licenses / Certificates:

• Completion of an accredited Medical Assisting program and/or attainment of one of the following certifications:
• CMA (Certified Medical Assistant) certification through the American Association of Medical Assistants.
• RMA (Registered Medical Assistant) certification through American Medical Technologists.
• CCMA (Certified Clinical Medical Assistant) certification through National Healthcareer Association.
• NCMA (National Certified Medical Assistant) certification through National Center for Competency Testing.
• ARMA (Advanced Registered Medical Assistant) certification through the American Registry of Medical Assistants.
• NRCMA (National Registered Certified Medical Assistant) certification through the National Association for Health Professionals.
• Completion of an in-house specialties training program, including competency in using all organizational electronic health record templates.

Experience:

• 1-2 years of previous medical assisting experience preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job listed above.

Physical Requirements:

• Possible exposure to patients/clients with illnesses and/or infections.
• Frequent telephone and computer use, requiring manual dexterity for writing and computer use.
• Sitting, standing, or walking for extended periods of time.
• Specific vision abilities required by this job may include close vision, distance vision, and the ability to adjust focus.
• May require bending, squatting, or kneeling, and lifting up to 50 pounds.
• Use of Personal Protective Equipment (PPE) as required.

Client Population Served:

May serve all patient populations.

The essential functions of this position must be able to be accomplished with or without accommodations. The above statements are intended to describe the general nature and level of work being performed by employees in this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

Who we are:

Cherry Health, Michigan's largest Federally Qualified Health Center (FQHC), operates in six counties across the state, is based in Grand Rapids. With a team of more than 800 health care professionals at 20 locations, Cherry Health focuses on removing barriers, expanding access, and delivering comprehensive quality health care services to underserved communities, regardless of an individual's insurance status or ability to pay. We provide primary care, dental, vision, behavioral health, pharmacy services, substance abuse services, residential re-entry services, school-based health centers and more.

Our Mission:

Cherry Health improves the health and wellness of individuals by providing comprehensive primary and behavioral health care while encouraging access by those who are underserved.

Our Vision:

Our community will be healthier because we will seek out and welcome those who need our services. All will be treated as family with integrated, coordinated care to improve health and personal well-being.

Our Values:

• Collaboration Support the Cherry Health mission by encouraging teamwork to accomplish organizational goals.
• Customer Service Serve internal and external customers in a welcoming manner with compassionate care.
• Innovation Embrace creativity to improve patient care and workplace efficiency while remaining curious and open to learning.
• Integrity Uphold the highest ethical standards by being honest and trustworthy.
• Professionalism Create a positive work environment where we care accountable for our decision, our action and the results.

Benefits:

• Loan repayment through the NHSC and Michigan State Loan Repayment Program for select roles
• Medical, Dental and Vision Insurance for you and your family
• Generous Paid Time Off benefit 4 weeks per year for full time
• Paid holidays - 8 full day paid holidays (Including Black Friday!) and 2 half day paid holidays!
• 403(b) Retirement Savings Plan with generous employer match - $ for $ match up to 5%
• MET and MESP 529 Savings Plans
• Pet Insurance!
• Employee Assistance Program

Our policy is to offer all employees and applicants for employment equal opportunity without regard to race, color, religion, gender, national origin, age, disability, genetic information, marital status, height, weight, sexual orientation, gender identity, or status as a covered veteran in accordance with applicable federal, state and local laws, or any other protected category.