Senior Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Join the global leader in facilities management and accelerate your career as an Senior Facilities Manager with Fortune 500 clients!

Location: Franklin and Hopkinton, MA

Work Schedule: Onsite, M-F 7:00 AM to 3:30 PM                            
Reports to: Regional Facilities Manager
Estimated compensation for this position is: $115,000 - $132,000

JLL is seeking an accomplished Senior Facilities Manager with demonstrated excellence in strategic portfolio leadership, financial management, and client partnership development. This senior-level position offers the opportunity to drive long-term facility strategy, manage substantial operating and capital budgets, and serve as a trusted advisor to sophisticated clients while overseeing complex multi-site portfolios. As our Senior Facilities Manager, you'll lead comprehensive portfolio operations while serving as the primary strategic liaison between clients and JLL's facilities platform. You'll report directly to the Regional Facilities Manager and play a pivotal role in shaping facility investment strategies, optimizing portfolio performance, and delivering measurable value to client stakeholders.

• Financial & Budget Management: Develop and manage $5M+ annual operating budgets and multi-year capital plans, conduct financial analysis and ROI calculations for major investments, implement cost optimization strategies, and oversee procurement and contract negotiations while providing executive-level financial reporting and forecasting.
• Client Partnership & Strategic Advisory:Serve as primary strategic partner and trusted advisor to C-suite client leadership, lead quarterly business reviews, translate facility challenges into business solutions, and develop innovative service delivery models that align facilities operations with enterprise objectives.
• Strategic Planning & Portfolio Optimization:Direct facility condition assessments, develop 5-10 year master plans, lead portfolio optimization analyses, champion sustainability and ESG initiatives, and drive technology integration strategies including smart building platforms and predictive analytics.
• Critical Systems & Technical Oversight: Provide senior-level oversight of mission-critical HVAC, electrical, mechanical, and life safety systems across multi-site portfolios, ensure regulatory compliance, direct emergency response protocols, and guide technical decision-making on major infrastructure investments exceeding $100K.
• Vendor & Contract Management:Oversee strategic vendor relationships, lead RFP processes for major service contracts, negotiate complex multi-year agreements, implement vendor performance management frameworks with clear KPIs, and manage contractor relationships during capital projects.
• Operational Excellence & Performance Management:Establish and monitor comprehensive portfolio KPIs, implement continuous improvement methodologies, conduct operational audits, deliver executive-level reporting packages, and drive process standardization across all properties while championing safety culture.
• Leadership & Team Development:Provide leadership and mentorship to Facilities Managers and engineering teams, build high-performing teams through strategic hiring and development, foster a culture of excellence and innovation, and collaborate across JLL service lines to deliver integrated client solutions

• Education & Certifications:Bachelor's degree in Facilities Management, Engineering, Finance, or Business Administration required (advanced degree strongly preferred), plus professional certifications such as CFM, FMP, PMP, or PE required, with additional certifications like CEM, LEED AP, or CPM highly valued.
• Experience Level & Scope:10+ years of progressive facilities management experience with minimum 5 years in senior leadership roles managing portfolios exceeding 1M square feet or $5M+ annual budgets, including experience with mission-critical facilities and multi-site portfolio management across diverse geographies.
• Strategic & Financial Expertise:Advanced financial management skills including budget modeling, capital planning, financial analysis, and ROI calculations, combined with strategic thinking ability to connect facilities operations to organizational objectives and demonstrated success leading strategic planning initiatives and organizational transformations.
• Client Leadership & Communication:Proven track record managing complex executive-level client relationships with measurable outcomes, executive presence with demonstrated success presenting to C-suite audiences and boards of directors, and exceptional influencing, negotiation, and stakeholder management capabilities.
• Technical & Systems Knowledge:Comprehensive knowledge of critical building systems (HVAC, electrical, mechanical, life safety, building automation), facility lifecycle management, sustainability and ESG principles, emerging technologies (IoT, AI/ML, digital twins), and regulatory compliance (OSHA, EPA, ADA, building codes).
• Technology & Tools ProficiencyProficiency in financial systems and advanced Excel modeling, working knowledge of CMMS platforms (Maximo, FM:Interact, Corrigo), IWMS systems (Archibus, Tririga), business intelligence tools, and expertise in vendor management, contract negotiation, and procurement strategy.
• Physical Requirements & AvailabilityAbility to conduct facility inspections across diverse properties including rooftops and mechanical spaces, valid driver's license with up to 40% travel capability between portfolio sites, and availability for emergency response and critical client meetings outside standard business hours.

Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Accepting applications on an ongoing basis until candidate identified.