IT Infrastructure Manager

Who you are

• Fluency in English (C1)
• Bachelor’s degree in computer science, IT, or related field, or equivalent experience.
• 5+ years in IT infrastructure management
• Strong expertise in Microsoft technologies: MS Teams, Exchange, Active Directory, Azure, Intune, M365, MFA
• Desirable experience with Citrix Cloud, EDR solutions, SD-WAN, and data center tech
• ITIL certification required
• Experience with ServiceNow or similar ticket systems preferred
• Excellent leadership, communication, and problem-solving skills

Your tasks

• Supervise a team of 3 infrastructure, security, and network technicians along with 3 local IT Service Desk technicians
• Lead the IT infrastructure team to ensure smooth operations and high availability
• Oversee design, implementation, and maintenance of IT infrastructure, including servers, networks, storage, and security
• Provide strategic direction for adopting new technologies to enhance efficiency
• Manage Microsoft technologies like MS Teams, Exchange, Active Directory, Azure, Intune, and MFA
• Ensure compliance with IT policies, procedures, and regulations in addition to managing and assessing Service Delivery of local and regional IT vendors
• Collaborate with other teams to resolve technical issues and meet business goals
• Develop disaster recovery, business continuity plans and support Security and external audits (ISO 2700
• Monitor system performance and implement enhancements for optimisation
• Stay updated on emerging technologies and industry trends for continuous improvement

Required skills

• MS Office 365
• Microsoft Exchange
• ITIL

Nice-to-have skills

• Citrix
• ISO 27001
• InTune
• Azure
• Active Directory
• Networking

• Fribourg, Switzerland

Work experience

• IT Project Manager
• System Engineer

Languages

• English