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Front of House Assistant/Receptionist:in 60-100%
- Zürich, Zürich, Switzerland
- Zürich, Zürich, Switzerland
À propos
Sei du selbst. Bei der Arbeit.
Bei Locke geben wir dir den Raum einfach du selbst zu sein - und das nicht nur in unseren Aparthotels. Egal ob Reception, im Büro, an der Front oder hinter den Kulissen, unser Team macht Locke zu dem was es ist. Demografie? Egal! Wir sind die Neugierigen, hungrig auf Kultur - Die Vordenker, die Immer-Fragenden.
Locke expandiert. Es kommen neue Projekte in ganz Europa und Grossbritannien, genau der richtige Zeitpunkt um bei uns einzusteigen. Willst du bei uns mitmischen? Los geht's!
Die Rolle
Bist du der "local best friend" für Gäste? Ein Organisationstalent mit Multitasking-Skills und Gastgeber-Gen? Gemeinsam mit deinem Host-Team, unserer Head Host und dem Assistant GM bist du das Gesicht von Locke am Platz - erste Anlaufstelle für Gäste und Besucher:innen. Von Check-in bis Check-out, Tipps, Empfehlungen und alles dazwischen: Du hast den Überblick.
Anstellungsart: Vollzeit
Aufgaben
Was du tust
- Du schaffst Erlebnisse, die Gäste weitererzählen.
- Du kennst Zürich, teilst dein Wissen mit Team und Gästen.
- Du handelst eigeninitiativ bei Feedback und operativen Herausforderungen.
- Du bearbeitest Anfragen und Reservierungen über alle Kanäle - immer mit einem Lächeln.
- Du meisterst Schichten allein und im Team.
- Du wirst Profi in MEWS (PMS), navigierst Buchungen und Zahlungen mühelos.
- Du setzt Locke-Standards um und bringst Ideen zur Prozessoptimierung und Belegung.
- Du bereicherst das Team mit Persönlichkeit und Erfahrung.
Profil
Was du mitbringst
- Hingabe und Gespür für Menschen.
- Ehrgeiz und Mut zur Weiterentwicklung.
- Erfahrung im Gästekontakt, ideal an einer Hotel-Reception.
- Intuitive Betreuung und schnelles Handeln.
- Kommunikationsstärke, Überzeugungskraft und Erwartungsmanagement.
- Auge fürs Detail, Kreativität und Flexibilität.
- Deutsch & Englisch mind. B2, weitere Sprachen sind Plus.
Was dir wichtig ist
- Mut, Fragen zu stellen und menschlich zu bleiben.
- Hunger nach Innovation und Kreativität.
- Selbstvertrauen, Konventionen zu hinterfragen.
- Verantwortung und der Wunsch, andere zu inspirieren.
- Freiheit, du selbst zu sein.
- Akzeptanz, dass Perfektion nicht existiert.
- Lust auf Wachstum und Entwicklung.
Wir bieten
Wann und wo
Start: sofort/nach Vereinbarung (Details persönlich)
Ort: Zürich Enge
Was wir bieten
- Arbeitsplatz direkt am Bahnhof Enge, Mittagspause am See, top ÖV-Anbindung.
- Chance, eine junge Marke in Zürich aufzubauen.
- Internationales Umfeld mit Entwicklungsmöglichkeiten.
- Kostenfreie Übernachtungen & edyn Mates Rates für Freunde/Familie.
- Firmenweites und persönliches Bonusprogramm.
JBG81_AT
Compétences linguistiques
- German
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