Sewer Operations Manager

**Job Title:** Sewer Operations Manager - Waste Water

**Location:** County-wide role around Hampshire with occasional requirement to travel to Isle of Wight, driving licence required.

**Work Type:** Permanent

**Hours:** 37 hours per week

**Salary:** Competitive salary depending on skills and experience (plus a business needs car)

**Job Description:

The role of the Sewer Network Manager is crucial in maintaining service standards to ensure that we meet our strategic targets, regulatory compliance, and leading a team of sewer network engineers.

Working closely with Waste Pump Station Managers and numerous business-wide support functions, you will work collaboratively with others to reduce pollution, manage flooding, drive Health and Safety, control finances, and deliver excellent customer service.

Key responsibilities include ensuring right controls are in place for value, safety, compliance, and service risk, balancing demands and expectations of the team, people, resources, compliance, efficiency, quality of the asset, and demands from other parts of the business.

Additionally, you will be responsible for working with service providers to ensure efficient delivery of operations, building relationships across Southern Water to ensure that business units work together, and taking accountability of reactive issues within geographical areas such as burst rising mains.

The role also involves working with external stakeholders, including regulatory bodies and direct customer contacts to resolve issues and give an excellent service.

This is an opportunity to join an organization that is going through change in delivering a much higher service within industry, partners, customers, and employees.

To be successful in this role, you will have strong leadership skills and experience in pursuing Operational Excellence standards. It is highly advantageous if you have a degree or relevant qualification and working within the utilities industry.

The ideal candidate will be able to analyze management information to understand trends and identify problems with good financial acumen, and work in a highly regulated environment to ensure the standards of works are compliant to the required industry standards.

**Responsibilities:

• Ensuring that right controls are in place for value, safety, compliance, and service risk
• Balancing demands and expectations of team, people, resources, compliance, efficiency, quality of the asset, and demands from other parts of the business
• Working with service provider (CBUL amongst others) equivalents to ensure efficient delivery of operations
• Building relationships across Southern Water to ensure that business units work in
• Level of responsibility will require, at times, out-of-hours advice and support to manage incident response
• Taking accountability of reactive issues within geographical area such as burst rising mains, ensuring contingency plans are implemented and monitored until issue is resolved
• Ensuring effective controls are in place to identify, manage, and mitigate risks

**Requirements:

• Strong leadership skills and experience in pursuing Operational Excellence standards
• Degree or relevant qualification and working within the utilities industry (highly advantageous)
• Ability to analyze management information to understand trends and identify problems with good financial acumen
• Work in a highly regulated environment to ensure the standards of works are compliant to the required industry standards

**Benefits:

• Company and performance-related bonus
• Generous pension with up to 11% company contribution
• Life assurance payment equal to four times your annual salary
• Health benefits through a Cash Plan
• Two paid community volunteering days a year
• 25 days annual holiday
• Occupational health service
• Perkbox benefits offering discounts and savings on several products and experiences
• Study support may be available for job-related qualifications
• We offer competitive maternity leave and flexible return to work options